Question about Philips GoGear SA3125/37 MP3 Player

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Philips SA5225 Cannot loading.

I have Philips SA5225 GoGear Audio Video player.Whenever i open it
It will show only the gogear screen only. After some times it will be empty. Even i reset my player i can't solve the problem. Kindly kelp me.....

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Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Posted on Dec 30, 2008

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It shows there is some problem with the inbuilt device firmware.The only solution is to do a reset on your device.Please follow the instructions below to reset your Philips SA1MXX02W/97.

1.Insert a pen tip or other object into the reset hole located at the bottom of the GoGear Mix. Hold until the player shuts down.

If the reset option is unsuccessful, follow the steps below to recover the GoGear Mix with the Philips Device Manager:

1.On your computer, select Start >Programs > Philips Digital Audio Player > GoGear Mix Device Manager > Philips Device Manager to launch the Philips Device Manager.
2.Turn off the GoGear Mix before you continue.
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4.Keep holding the key until the Philips Device Manager acknowledges the GoGear Mix and enters the recovery mode.
5.On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
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Hope you are satisfied with my solution.Thanks for choosing Fixya.

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-Tha Mp3 Doctor

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Music doesnt show up on mp3 player library, but it does on the computer


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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1 Answer

Music doesnt show up on mp3 player library, but it does on the computer


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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