Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
It is a problem with the printhead.
Go ahead and take out both ink cartidges, then remove the printhead by pressing the release button located on the inner top left corner, just above where the black ink cartridge goes (you need to push it up). After you take it out, close the cover and wait until the printer tells you that the printhead is missing. Then go ahead and unplug the printer from the power cord, wait 15 seconds and then plug it back in. If it does not come on by itself after a few seconds, then go ahead and turn it on. When you get the message that says that the printhead is missing, open the access cover and put the printhead back in (sit it all the way down, and then push it firmly towards the back of the printer, until you hear a loud snap). Then put both ink cartridges in (make sure they click in by pushing them down when you put them in). Close the cover and wait until it asks you to either calibrate the printer or until it says that the printer is ready to make a copy.
If after that you still get the same error message, contact Kodak support to get help, possibly by replacing the printhead.
Posted on Nov 21, 2008
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