Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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KoadakAIO 5300 Error code 3802 What is it, what do I do?

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It is a problem with the printhead.

Go ahead and take out both ink cartidges, then remove the printhead by pressing the release button located on the inner top left corner, just above where the black ink cartridge goes (you need to push it up). After you take it out, close the cover and wait until the printer tells you that the printhead is missing. Then go ahead and unplug the printer from the power cord, wait 15 seconds and then plug it back in. If it does not come on by itself after a few seconds, then go ahead and turn it on. When you get the message that says that the printhead is missing, open the access cover and put the printhead back in (sit it all the way down, and then push it firmly towards the back of the printer, until you hear a loud snap). Then put both ink cartridges in (make sure they click in by pushing them down when you put them in). Close the cover and wait until it asks you to either calibrate the printer or until it says that the printer is ready to make a copy.

If after that you still get the same error message, contact Kodak support to get help, possibly by replacing the printhead.

Posted on Nov 21, 2008

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Why will my printer not print. shows error 3802. just prints blank page. do have ink.


Error: "Printhead Failure" (105-3802) - Kodak

support.en.kodak.com/.../error%3A-printhead-failure-(105-3802)

KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...

Error: "Printhead is missing, not installed correctly, or has ...

support.en.kodak.com/.../error%3A-printhead-is-missing,-not-inst...

KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.

Jan 18, 2016 | Kodak ESP5 AllInOne InkJet Printer

1 Answer

Error code 3802


  1. Upgrade your printer firmware to the latest version
  2. If your printer firmware is already up-to-date:
  3. If the error continues:
  4. If the error continues,
for more help visit https://cbrtechsolutions.net or
CBR Tech Solutions

Jan 19, 2014 | Kodak Printers & Copiers

1 Answer

Printer will not clear the Error 3802 , what do I do?


Hello and Welcome to FixYa!
Error 3802 generally occurs in the Kodak Inkjet Printers.
To solve this error Turn the printer off and then turn on, this problem is solved by doing this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If you are still facing this then do it again almost five times & if still your problem is not solved and you still get error code 3802 then probably your KODAK EASY SHARE 5500 All-In-One Ink Jet Printer is in need of servicing by a service professional.
I hope this solution helps you
Don't hesitate to let me know if you want any further assistance.
Thank you and Keep using FixYa!

Aug 17, 2011 | Kodak EASYSHARE 5500 All-In-One InkJet...

3 Answers

Printer wont copy error code 3802


Hi,error 3802 Means Printhead Failure

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it again for (5x)

And if the problem still there,
i will suggest you contact their customer care for further assistance.

Apr 16, 2010 | Printers & Copiers

1 Answer

Error code 3802


You give scant information for your comment - you don't really ask a question - so I am flying in the dark so to say.

Here is what I did find and I hope you fine it applicable and useful. http://www.fixya.com/support/t4349159-printer_shows_error_code_3802

As I said you dont give much info - like make and model of printer ...

Mar 19, 2010 | Printers & Copiers

1 Answer

What is error code 3802


"Printhead Failure" (error code 3802)
To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Remove and install the printhead two times.
  4. Wait 30 seconds to allow the printer to reset.
  5. Connect the power adapter to the printer. Turn the printer on if necessary.
    • After the printer completes powering up, the message "Printer access door open" will appear.
  6. Close the printer access door.
If error condition continues, contact Kodak for printhead replacement.

Best of Luck

Nov 17, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Error 3802 how do i fix it?


This is a printhead error message.

Reseat the printhead severly times. If the problem persists, you need a new printhead.

May 20, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Error 3802


printer can not talk to printhead... power off. wait. power on

Sep 16, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

10 Answers

Kodak 5300 first said error 3802 now says print head missing or loose


I got the same Problem as listed above. This is the way how I was able to solve it:
  • Remove the color and black ink cartridges and the printhead. (the 5300 Printhead can be removed by pressing a button on top of the carriage and a slight pull --> for better instructions use this official Kodak PDF)
  • Try to clean the printhead and the carriage with a slighty wet cloth from ink. CAUTION!: better not touch the green electronic chip! Be carefull while cleaning.
  • Reinstall the printhead and the ink cartridges.
  • If the printer detects a 'new' printhead just do a calibration and your are done. If not try to print a test page.

Hope this solves the Problem. Best wishes

May 20, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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