Question about Dell ADA745 Computer Speakers

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Limited volume on speakers. Worked well previously.

The Altec Lansing ADA745 speakers and subwoofer on my Dell system worked well for many months. Now all audio files play at about half volume, if that. Speakers got very limited, gentle use. Nothing was moved. Connections undone and redone. Subwoofer unplugged and connections checked. Replaced fuse. No change. I use AdAware SE and AdWatch and Norton AntiVirus. Never any evidence of viruses or spyware. However, the first audio problem happened when I tried to play a .rm video clip. The sound would drop out and fluctuate, dropping to barely audible. Other audio files did the same thing sometimes. Then then some weeks later, the audio level was consistent, just about half-volume. Has never been loud again. I am able to play the same "suspect" .rm file at a consistent volume level. I am not able to plug speakers into another device to test them. This would be less confusing if they just didn't work at all! Have maxed all possible volume settings, of course. Dell tech support spent 1.5 hours, remotely going through many settings. [I recognize some of the steps from troubleshooting UI at Dell support.] Device appears to be working properly, and all four speakers operate at same volume level. Finally reinstalled the SoundBlaster driver from install CD. No change. Would be most grateful for clues, or even just to know that anyone has ever heard of this. Thank you!

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  • Barb Green Jan 02, 2007

    Barjo here, the initial poster. Thank you all for the help. I finally was able to borrow a laptop and replicate the problem, which confirmed the problem *was* with subwoofer/speakers. Then "Guest"s posting helped point the finger at the subwoofer. I, too, was in the habit of leaving the RF speaker turned on.

  • Anonymous Nov 08, 2007

    I have experienced simalar problems, it started as change in to lower volume, I made sure all cabling was properly placed. I turned the controls on both the sub and the tweeter controls up only to have them blare up, when whatever is causing the change decided to return to nornal. I also tried every software fix I could find. The problem continued to exculate. So today, after having the system on all morning, I only have the power to the system on while I am using it, the sound problems started and I discoverd that the bottom of the subwoofer was so hot to the touch that it burned my finger that was placed on a screw head. I am almost sure that my problem is heat related, the fix I am not sure of.

  • s fisher Dec 19, 2008

    if you push the right front speaker cable in only part way into the subwoofer, you can get good sound from two speakers.

    this is an iffy fix however.

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Guys,

In case my nickname does not show, this is treefarmer. I had the same problem and decided to fix it myself over this Christmas. I was successful, and here is what I found.

In my case, the problem lies with the volume control chip ( it has a voltage controlled amplifier, or VCA in it) on the main amplifier board. The voltage which controls the volume for all channels comes from the right front speaker. There is an issue with the I.C., in that it has some abnormal loading (leakage) of the volume control signal at the I.C. pin. You need about 5.2 volts for full volume output, and on my system, I can only get about 1 volt. You can find the IC data sheet (Mitsubishi M51132L) here:

datasheet
.html">http://www.datasheetarchive.com/M51132L-datasheet.html

The parts inside the enclosure get quite hot under normal operation, and I would not be surprised if this I.C. has an issue with degradation under high temperature. Regardless of the problem, I managed to get the volume back with one simple fix.

If you can open up the right front speaker, place a 10 kohm resistor in parallel with R1, which should have three orange stripes, and one gold stripe. This fixed mine, but this might only be temporary, depending on how much worse the volume control I.C. becomes.

I did check out the power supply, including transformers and everything else, and they all look fine. It would surprise me if the transformer failed as has been posted in other forums. They should be able to survive higher temperatures than the other electronic components in the box, especially when most of them are consumer grade parts with a max temperature of 70 C. One thing of note is that turning off the right front speaker pretty much shuts off most of the quiescent current draw of the amplifier board. I found that with only the sub cabinet switch on, nothing gets warm. You won't see significant warming of the interior components until you turn on the right front speaker. However, then the inside of the sub enclosure gets pretty hot (too hot in my opinion) just sitting there with all the speakers powered up.

I would recommend at least turning off the Right Front speaker when the computer is powered down. More often if you are not listening to anything. I don't think you need to shut off the sub enclosure to keep things cool, but turning off everything ensures that the amp is not sitting there cooking itself. And, unless Altec has changed the design, I would bet new systems will fail in the same manner.

For what that's worth. Hopefully somebody will find this helpful

TF

Posted on Jan 01, 2008

  • Themba Nyathi Apr 27, 2013

    I took my entire system to an audio store which charged me 20 bucks for the diagnosis that the main circuit board was likely fried, and would I like them to 'recycle' the apparently dead system for me? I declined, and in desperation, went hunting for a second opinion online. I decided to try the two solutions suggested on this board. First I tried plugging the front right speaker only partway in. In one second, the so-called audio expert's opinion was blown out of the water: my speakers were working again. Neither the volume knob nor the speaker's LED function with this solution, just as I was warned on this board. Months later, as it got harder and harder to find that sweet spot that brought my speakers to life, I relented and went shopping for a 10kOhm resistor as per Joel Downey's instructions. I opened up the speaker with a borrowed screwdriver and laid bare its bowels. I gingerly touched the leads of my new resistor to those of the resistor Joel described, all the while praying "Please don't blow up! Please don't blow up..." and... sound exploded from my speakers! Back in the saddle baby - and both the LED and the volume knob work fine! I am a very happy man!

  • Chet Makuch
    Chet Makuch Mar 24, 2016

    Dear Joel Downey aka treefarmer,
    Just want to express my thanks for your "10 kohm resistor in parallel with R1" solution. After replacing the sound card did not solve the problem, some internet browsing discovered your post. My sound system is back! Thank you!

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We bought the ADA745 system with our Dell computer six years ago. The last few years the sound has faded down to nothing. Yesterday I started to look for something to identify the problem -- best suggestions were those above on FixYa. A sound card voltage problem -- ICM? -- was suggested; overheating was another possible problem. I started to see if I could rip the main volume adjustment (right, front) speaker apart to figure out where this one review said you had to stick in an electronic do-hickey (capacitor, resistor, transister, babysitter?) to get your tunes back -- welded shut, harder to enter than Ft. Knox. Like all things for American consumers, not intended for repair -- planned obselescence. I decided not to go there.

One recommendation above had a far more low-tech solution (just my speed): Plug the right front speaker plug into the subwoofer only part way. And hey, hey, I am hearing "Life in the Fast Lane" by the Eagles loud and clear even as I type this. Push it in, but not too far, wiggle to the right (oh just the woofer has volume), wiggle to left (heard the sound, but now it's gone), a little back to the right and pull it out a smidge and I'm good to go. Maybe, Monster Cable's 24k gold contacts ain't all hype...

Now, how do I fix the right rear speaker cord the dog chewed up (or was it the rabbit before he singed his whiskers chowing down on the washer's cord -- brought an electrician in to fix that one)?

Posted on Oct 11, 2009

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I am experiencing what appears to be the same problem as Barjo (speakers at half volume). This is the second time I have experienced a speaker volume problem with my 3-year-old system. The first time was about a year ago after installing "City of Heros". The root cause of the first occurance was my son had turned down the audio within the game. After logging on to the game and re-setting the audio, the speaker volume returned to it's original full capability. This time I have logged on to all of my son's games and confirmed the audio settings are at max. Additionally, like Barjo, I have checked connections, fuses, scanned for viruses and spyware, installed updated drivers, performed Sound Blaster Live! Series diagnostics, checked audio settings of all media players and tweaked every audio-related setting I can find. Unfortunately nothing fixed the problem this time. I am beginning to think the sub-woofer amp or the sound card is the problem. However, before I replace the speakers or the sound card it would be helpful if someone can tell me how to confirm there is a problem with one of these components. Any helpful input would be appreciated. Thank you!

Posted on Dec 27, 2006

  • Greg Cash Dec 27, 2006

    I connected the ADA745 speakers to an XPS laptop. The speaker volume from the XPS was similar to that of the desktop (reduced volume). I connected a very cheap pair of PC speakers to the XPS and obtained full volume.

    I also contacted Altec Support for assistance. Before I even finished explaining the problem, the tech confirmed it was the sub-woofer beginning to fail. As the speaker system was purchased from Dell, Altec does not handle the warranty (1-year standard warranty).

    Good luck to others with similar problem and I hope this helps.

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I have the same problem and also tried all of the above. I suspect there is likely a problem with the integrated amplifier in the sub-woofer, and not the PCI sound card. I'll be taking mine apart today to check some components. Two things to consider though; a) if you got yours as part of a system and it is under 3 years old, Altec Lansing offers warranty support and b)if it is the amp, you can pick up a new set of speakers for under $40. To check try plugging in to a Laptop if you have one. Good Luck.

Posted on Dec 27, 2006

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Had same problem with my ADA 745 sound system which had worked fine since 2002. To open right front speaker carefully pry-off metal grill to expose four screws and then support base to expose one more. Once these five screws are removed unit comes apart to expose IC board and R1 resistor. Found 10K Ohms 1/8 watt resistor at RadioShack for $1.47. After soldering 10k Ohms resistor in parallel to R1 sound system now works like new.

Posted on Nov 29, 2014

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So I know this an old topic but I found the solution. The problem with the fading volume is within the power/volume control switch on the front right speaker. The yellow control wire, for whatever reason, had lost its function over time. If you disassemble that speaker to get to the circuit board you can test this by shorting the red and yellow prongs with a screwdriver or something else that wont shock you...
In the end I cut the yellow wire and removed the casing for the last 1/4 inch and shaved away a small portion of the red wire's casing to reveal the copper, but to leave the wire connected. Then I spliced the yellow wire onto the red power wire using electrical tape. You will lose the volume control function for your system (the speakers will always be on max), but you will still be able to turn the speakers on and off. I control the volume of the speaker system from my laptop so it's not a big deal. Cheers!

Posted on Dec 07, 2011

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  • Lew P Dec 14, 2011

    BUDDY YOU ARE AMAZING!!!!!!!!!! i tried shorting the red and yellow wires like you said, i got a fairly large "pop" sound and the volume came back with full function of the volume control too. i basically (for a split second touched the two with a screwdriver). AMAZING ABSOLUTELY AMAZING!!!!!!

  • Paul Jan 03, 2013

    Hello All, in answer on Jared, you neeg only cleanup the verry small connection pins than all is fixt:)

  • Mooney Rose Jan 13, 2013

    I was having the same faded volume on the ADA745, started researching online, and was surprised to see so many people with the identical experience. I tried the suggestion by Jared, ie, shorting out the red & yelllow wires, and it worked. Suddenly I had sound again. So I decided to solder a strip of wire across to both wires. I was willing to do anything that would resurrect these speakers. I got them with an older Dell system about 7 years ago, and they sounded so good. I really hated throwing them out. Anyway, Soldering the sires caused the volume controller to glow red and started burning. Looked like it was about to burst into flames. So like a mad man I jumped up and started unplugging everything in sight. Disappointed, I figured, I finallydecided I Screwed up the system, and figured I would have to finally throw eveything out. But something told me to try again without the soldered wire. Yes, I ripped it off. Well, I'd like to report that something happened, because everything is working like a charm. Volume & all. I thought I'd use them for a 24hr period before writing this. So far so good, dont know how long it will last, but everything is up and running.. So theres hope!! Dont give up. Its a great sounding system. Gives Bose a run for its money.

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I had the same problem. It turned out to be the volume control speaker. I replaced that and speakers work full power again, no problems! I got the volume speaker on ebay.

Posted on Sep 13, 2010

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Hey Everyone,

I got this problem recently. I have a subwoofer system. Speakers limited to half volume even when turned up to the max. I have a dell Dimension E520. I tried another set of subwoofer speakers and they had the same problem. The problem I think might be the computer and not the speakers but I don't know for sure. The speakers I have have a green single pin plug. The green port on the back of the Dell tower is part of 6 ports all grouped together. One of them is the microphone port. there are other ports and I put the green plug into these. I found that the black port (I don't know the technical name or term for this port) gave me a proper loud sound at max. If you have the same configuration I suggest you try this and hope it works. Music is the main reason I use my computer and I understand how annoying this problem can be!! Good luck.

Posted on Jul 25, 2009

I've had the same problem with my ADA745 system and have run through the same steps as the guys above to no avail. Today, I found this interesting tidbit on the smartcomputing.com web site, posted in 2005: "Using the volume control on the right-front speaker won't turn off the speaker system, and according to the technician we spoke with, leaving the 5.1 speaker system powered on continuously will damage the transformers in the subwoofer." Here's a link to the original: http://www.smartcomputing.com/editorial/article.asp?article=articles/2005/s1604/38s04/38s04.asp&articleid=25728&guid= Thank you very much Dell and Altec for NOT telling me this when I bought the system.

Posted on Dec 30, 2006

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SOURCE: Where can I download a driver for Altec Lansing

HI, maybe theres been a bit of confusion but your Altec Lansing ADA745 speakers shouldn't need any drivers.
Its kind of similar to you plugging in a pair of headphones into your cumputer, they should work just fine.
Are you not getting any sound? Post the details of your PC (is it a dell?)
model number etc... and describe your problem
You probably need audio drivers for your audio device(inside your pc on your motherboard),

Posted on Aug 04, 2009

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Posted on Jan 02, 2017

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