Question about HP Office Equipment & Supplies

2 Answers

We are having trouble installing our new c6380 printer, we have tried to install it into our new hp computer three times via the usb port, with no success, our screen goes a foggy white, and we can not get online, i have had to use sytem restore, to use computer, we followed the instructions to the letter,can you help???? PETER

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

When you try to install C6380 software from HP, make certain that you are NOT using IE 8. You have to go back to IE 7.

Posted on Jul 04, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

You need to goto add remove programs and remove anything with c6380. then put the disk in again and reinstall. If that doesn't work remove again but this time after uninstall don't use the disk that came with the printer have the computer wizard search onlin for proper installation...

Posted on Nov 17, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Usb not dectected by computer


I am assuming you are trying to connect an HP Laserjet printer to your system and the system is not detecting the printer via the USB port. What have you done thus far? Is this a printer that has been there for a long time and just now stopped communicating, or is this a new install? In it is a long-time install, check the Device Manager and verify that the printer is or is not listed. There may be an "!" on the device indicating an issue. If it is a new install, usually HP says to install the driver software first, then at a certain point, it will tell you to connect the printer and then search for it. Often connecting the printer first will result in an unsuccessful driver install/printer detection.

Oct 26, 2015 | HP LaserJet 2430dtn Printer

1 Answer

HP Officejet 6310 drivers will not install


When you install the printer wait till you are prompted to hook up the usb cable. If you hook it up sooner that is the problem. You can have the usb cable to printer but not to the computer. Then run your install disc and you should be fine.

Mar 01, 2010 | ASUS Eee PC 1005HA-PU1X-BK Netbook

2 Answers

Hp c6380 scanner issues


Contact HP for Care at 1-800-585-2494.

Jan 19, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

I have a HP Laserjet 4P that had been used on my company laptop and home computer. When I upgraded top a new Dell Vostro 420 running Windows Vista Business and moved the printers over to this unit the...


You don't write how exactly is your printer connected - if I remember correctly, HP LJ 4P doesn't have a USB connector, and Vostro doesn't have the parallel port available.
So how did you connect it? Is it via some USB to parallel adaptor, or via JetDirect network card in the printer? There are multiple separate issues that may be applicable in either case...

Dec 30, 2009 | Office Equipment & Supplies

1 Answer

Printer offline. Please confirm this could be due to faulty cartridges as told by technician,( checked through remote control), and that HP cartridges are guarenteed for 90 days. Could I solve the problem...


Hello,

If the computer is showing you printer offline, then its either the printer cable is faulty or the USB port, so can you change the cable and try a different port?

Oct 01, 2009 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Hp PSC2355 scan function inop


hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

aswq9

Aug 25, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Installed HP C6380 and lost 2 of my hard drives


Try the drives in another usb port set, for example at the back or the front of the computer in a diffrent set of plugs than where the printer is.

May 22, 2009 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

USB port problems with hp printer


use 2.0 ports and not less than that.if still nothing works out,check your port connections or that of ur printer.

Jan 03, 2009 | HP DeskJet 3745 Printer

1 Answer

Software installed for printer but computer not recognising printer when plugged in via usb


Some USB ports are specifically configured to the printer when it was installed in that USB port. When you try to print, in the Print menu, make sure that Name of the printer is your specified printer. you may have installed other printers before.

Aug 31, 2008 | HP Computers & Internet

3 Answers

USB port problems with hp printer


There are few things to remember using USB.
  • If your System is in hybernation mode, don't remove any attached USB device, because it will damage your USB driver. This is one of the known problem from microsoft.
  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
  2. Then re-boot to clean registry.
  3. Install the 'Universal Serial Bus Controllers' using XP Setup CD.
  4. Then check the Mass storage, PDA etc, it should recognized by XP.
  5. Then install printer driver (don't attach printer to system untill setup finish or setup says to connect).

I think it will fix.
Please let me know your feed-back.

Thanks
Iqbal

Apr 15, 2008 | HP Photosmart C3180 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...