Question about Philips SA3225/37 MP3 Player

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Philips GoGear SA3285

My husband just got me this MP3 player and I have no idea how to down load music and movies to it. Could you please give me step by step instructions on how to do this? Thank you

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  • sucker4llove Dec 27, 2008

    i cant tranfer song from rhapsody to the mp3 player.

  • handyman138 Feb 18, 2009

    i can put music on but no pictures or videos

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Connect the MP3- # SA3285 and then it will automatically install. So wait for a while.
You should have WINDOWS MEDIA PLAYER. open that up and then put songs in it and Press SYNC.

Posted on Jan 11, 2009

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Contact Philips support at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=us&userLanguage=en

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I would recommend resetting the player using the below steps:

  • Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  • Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
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Hope the above steps help you to resolve the issue. Please revert back for further assistance.

Regards

Anand

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it's not broken!

Go to My Computer and you will see the Philips Removable Drive listed.

Double-click on it and go to the Music Folder and add your mp3's in there.

Videos will have to be converted beforehand using the Philips software located at

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3245/37&slg=en&scy=US

They are SMV files

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If the files that you converted were music videos from MTV or some surce like that, they still won't play b/c of the copyright protection system on them, that the Philips doesn't recognize.

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You have to use the Philips (ArcSoft) Media Converter that came on the installation CD to load pictures/movies. If you have lost the CD, you can get it from Philips website.

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