Question about SanDisk Sansa e250 MP3 Player

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Recovering songs. my Sansa Mp3 had 400 songs on it and I went and turned it on. It said, Not enought music for DB,please free 6MB. then i went to play some music there were no songs on it. it deleted every thing on it. So I tryed the pc and it said it was full, but wasn't showing anything on the sync page.

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  • 8,596 Answers

Reformat the player to rsovle:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

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Related Questions:

1 Answer

Not enough space?


Format the player from the Sansa itself - directions are in the manual - and reload songs onto the player.

Jan 02, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Deleted all my songs, and talks about freeing 6MB?


Reset your player back to normal. Note that this will delete all files you have on your player, but it resets the player as if you just bought it. To do a safe reset, please make sure that your player is only a Sansa E250, not Sansa E250R. Here is the link that resets your player back to normal. http://forums.sandisk.com/sansa/board/message?board.id=smc&thread.id=755
If you understand it carefully, you will have no problems. I recommend you read it one by one so that your player doesn't get bricked (kind of un-repairable) because the steps you followed were wrong.

Dec 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Says not enough space when there is nothing in the mp3.


just format it then put all music in again or just sync

Nov 10, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa


Reformat the player - see my "tips and tricks" on how to format an mp3 player for details

Jun 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

No Song ..? O.o


Sounds like something nasty got on there. Try setting USB Mode to MSC (mass storage class) and running virus and spyware scans on the device as a disk drive.

May 29, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa m230


The Music DB refers to the Music Database, or the Artist, Album, and Song info.

The error means your device is too full. It needs some free space on the device to create this information.

Connect your device to the PC and manually delete some files from it in My Computer>Device Name (m240)>MUSIC Folder.

It needs 6MB of free space, so you may need to delete several songs.

Disconnect the device from the PC, it should restart and you should be ok. If the message continues, keep deleting files until its gone,



Best of Luck.

Nov 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Everything is wiped out and so is the radio! Please help !!


The Music DB refers to the information (i.e. - Artist, Album, etc.).

The device need you to free up 6MB so it can create this.

Connect the device to the PC and delete several songs until you have at least 6MB free.

Disconnect it, restart, and youre all set.




Best of Luck.

Nov 03, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

PLEASE HELP I CAN"T LIVE WITH OUT MY SANSA


"Please free 6MB for music DB" means that there is not enough MEMORY for the MUSIC DataBase. Therefore, you cannot see the music on your device.

To resolve this, you need to delete music until your device is less than 6MB of being full.

Generally 10 to 15 songs should do the trick.




Best of Luck,

Oct 31, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa wouldn't work


The device needs 6MB free for each GB of music.

Delete about 10 or 15 songs and you should be all set.





Best of Luck.

Oct 30, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa is messed up


It is referring to the "database", or the menus on the device. (i.e. - songs titles, music, artists) It needs at least 6MB of free space on the device to create this. If you freed up what you think is 6MB, it may not be enough. Even though you have a 2GB player, there is only 1.85 of usable space on it. So try deleting some more tracks. If not, format the device and start over. Right click on the device in My Computer and select format. Best of Luck.

Sep 14, 2007 | SanDisk Sansa e250 MP3 Player

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