Question about Toshiba Satellite A135 Notebook

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Toshiba a135-s4656 laptop.the 2 usb ports on right don't work

I guess they never worked, but i didn't need them before. now i have other things i want to connect. can u help?

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I would first check to make sure the operating system recognizes that USB ports, etc.

Click Start
RIGHT-click on My Computer
Click Properties
Select the HARDWARE tab
Click the DEVICE MANAGER button

A list of components in the system will appear.
At the bottom will be your USB devices.
Ensure none of them have a yellow exclamation mark, or question mark next to them.
If any do, RIGHT-click on the component.
Click uninstall.
Click OK.
The device will disappear.
Close Device Manager, then restart the system.
At startup, the OS will recognize the USB controller as a new device and automatically install drivers.
After the installation is complete, you should be able to use your USB ports.

If there were no exclamation points or question marks, do the same procedure (as above),
but do it for ALL COMPONENTS under the USB heading
Then, restart the PC, and let it re-install drivers for all the USB components.

I hope this helps!
Regards,
CharlieJ

[Please rate this solution, if it helps you.]

Posted on Nov 17, 2008

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