A few days ago our Cuisinart DFP-14 Series (Custom 14) food processor would not start when we use the on button. There is no activity at all. I have carefully followed the instructions on how to install all of the plastic parts on the top of the base. This machine is over five years old. Thank you, Marc
First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor plugged in and turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. For the DFP-14, remember: handle faces front, feed tube faces back, and metal element on back of pusher faces back of processor. Connect the pieces separately - if you try to put the work bowl on with the lid and pusher already attached, it will not always lock properly. If even one piece is out of place, the processor will not spin. If it no longer spins, the motor has a problem. Good luck! -Tha Mp3 Doctor
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