Question about HTC Touch Cell Phone (Unlocked) - Soft Black

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Htc Messaging screen inaccessable!

I have the HTC touch and when I try to open my sms messaging or email the phone does nothing. I sent a message from my friend's phone and it didn't even respond. Let me know if you can help please. Thanks in advace.


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  • Anonymous Dec 15, 2008

    As described in the previous message, i too am getting the same problem wherein i am not able to access my email or message. It has no reaction after selecting it. Please help as this is a newly bought cell phone

  • taigah Apr 01, 2009

    I have the same problem as this poster.

    Can't access text messaging or email.

    I don't want to delete my contacts just yet with a hard reset, hoping there is a better solution.

  • Anonymous Apr 21, 2009

    When clicking on the messaging icon, nothing happens email will not popup. The same issue when cclicking on the SMS icon.

    You cannot access messaging using the menu either it is as if messaging is not installed on the phone anymore.

    This has happend in the past and I had to do a factory reset. This is really making me lose cofidence in the WIndows Mobile 6.1 OS. I think I am going to go with the iPhone next and bag this POS.

  • Anonymous Mar 13, 2014

    The screen was already having prolems responding after the first crack...


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I had this problem before.

Try to ROM update youre phone. u can get the Update at There u download youre phone Rom Update for free. Its also easy to update.

Have u also tryed to HardReset youre Phone ?
Under youre Phone there u see USB Input. On the rigth side put inn youre LCD pen i tha smal hol and hold it there for 10 sec.

Now youre phone are reset to Factory.

God Luck

Posted on Nov 17, 2008

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