Question about Kenmore 53552 / 53554 / 53559

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Kenmore Elite. indoor light will not turn off

Has caused overheating problems
would like to see sears step up and back thier (2007 trio)
i am getting ready to talk bad abought the product.
this is the 3rd problem with this product.
however I will stand true and try to fix this condition myself
So far I am skunked! have tested upper door switches, checked out with multi meter.
any suggestions would help.

Posted by on

  • irajjun Mar 16, 2009

    I came home today to find indoor light on, the food went bad and the plastic around the light melted. The refrigerator is barelly two years old and I don't have extended warranty. Any ideas how to fix this?

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  • 42 Answers

Its possible that the door switches or one of them is not being activated by the doors and could require adjusting if adjustment is an option. Look into this first, seems to me its a good possibility that it could be the fault.

Posted on Aug 17, 2017

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Kenmore Trio Refrigerator Fire Hazard

I experienced the same bulb housing melting/potential fire problem with my Kenmore Elite Trio refrigerator ( Model #79577549600) that I purchased in April of 2006. The first time it happened was in July 2008. I smelled burning plastic when I opened the fridge and noticed the bulb housing was extremely hot. The only way I was able to unscrew the bulbs was to unplug the fridge for a while until the bulbs cooled down. Unbeknownst to me, by unplugging the fridge, I reset some CPU board (or something) and the problem corrected itself. However, the lighbulb sockets were blackened and the plastic housing started to melt, so that was damaged. Because the problem corrected itself, I second guessed myself, thinking that perhaps I left the door open and the Alarm was off (even though it was on, but I dumbfounded). Then this past Sunday, 9-21-08, it happened again. This time, even worse. The plastic housing is completely destroyed because of the melting, the lightbulb shattered and the sockets are burnt. Thank goodness I decided to check about similar complaints before calling Sears. I can't believe all the incidents of this extremely dangerous hazard. Of course, the Sears 1-800 number offered no assistance since I didn't purchase an extended warranty. They recommended calling Kenmore. They were even worse. Finally, after reporting it to the Consumer Product Safety Commission, I decided to call the salesman directly who I purchased it from. He stated he never heard of that problem. However, he told me to call One Source at 1-800-479-5899 to see if they could help me with my "product failure". He warned me that they might not be quick to help, but to be persistent. I was all ready for a fight when Jim answered the One Source phone. When I told him my problem, he immediately stated he knew about the problem and he'd get a tech out as soon as possible to replace the necessary parts. He stated that this problem was "rampant", but that they were correcting it at no charge to the customers. I now have a tech coming on 10/2 (the earliest opening) and a case number. I would recommend still reporting this problem to CPSC, but then try One Source.

Posted on Sep 23, 2008

  • 1 Answer

SOURCE: Kenmore Elite Trio 795.7519

This is the 1st (and easiest) step to take:

1. Turn power off to the refrigerator (i.e. unplug)
2. Leave OFF for at least two minutes to allow the CPU to reset
3. Turn power back on (plug in)

This solves 98% of these problems with the Kenmore Elites.

Step two would be to call service.

Posted on Apr 26, 2008

  • 1 Answer

SOURCE: Interior Lights "ON" With Doors Closed

Jane0901. Go to the following web site. Look at the solution section concerning Sears Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}Service flash "sf46-515". I am "DaleCos" and have the same problem. I have reported the probem to Consumer Reports and the Consumer Product Safety Commission. More people need to contact these two organizations. Good luck.
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http://www.fixya.com/support/t968825-interior_lights_doors_closed

Posted on Sep 05, 2008

  • 1122 Answers

SOURCE: kenmore elite trio bottom freezer refridgerater 795 7555

there are 3 ways it can be held on,screws,snaps,clips or slides one way up or down or side to side,to make sure what you have get the model number from inside the frig. ,go to sears .com click on parts put in your model number and your whole frig diagram will come up and you will see exactly how it comes apart,let me know how you do-mike

Posted on Oct 01, 2008

  • 1 Answer

SOURCE: Kenmore Elite bottom freezer refrigerator model 795.77573600

My Kenmore Elite (Model 795.7755 3600), less than two years old, had the same problem. One morning I opened the doors to a hot fridge and burning plastic. The light housing was sizzling hot - much of the unit literally melting away. Another hour or two and it could have been much worse.

Called the 1-800 number listed in the fridge. After about 45 minutes of patient talking, I learned that Sears (or Kenmore) have issued what they refer to as a "flash warranty) on the light fixture kit (Kit # 6871JB1423N) which in effect, for this part only, extends the factory warranty from one year to three years. I may even be able to have a factory tech install the parts. Hope it works out.

Bottom line: if you have this fridge, be very careful and monitor closely. An pursue the part warranty!

Posted on Jan 13, 2009

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