Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

Cannot send or receive faxes

Error message = no dial tone. I have high speed internet and there is a 4-plug box by the wall jack that the fax is plugged into. My phones and internet work fine.

Cox phone tech says all is fine on their end. Send and receive faxes worked when I had a separate line for that feature, but not now.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 4,338 Answers

How to dial *xx codes when faxing When sending a fax, it may be necessary to enter in a *xx code as the first part of the number. Follow the steps below to dial *99 when using a VoIP service. NOTE: Since the *xx code is an instruction to the phone system, this must be dialed live.

  1. To pick up the line on the HP All-in-One, press Start Black Fax or Start Color Fax without entering a phone number first.
  2. When you hear the dial tone, enter in the *99 code.
  3. Wait a few seconds and then enter in the rest of the number.
  4. The HP All-in-One will complete the fax as normal.
What can be done to help the fax transmission? The communication speed is a major factor in fax transmission over VoIP. Currently there are three speed standards.
  • Fast - v.34 which communicates at 33.6 Kbps.
  • Medium - v.17 which communicates at 14.4 Kbps
  • Slow - v.29 which communicates at 9.6 Kbps
Changing the Fax Speed Adjustment setting to Medium may improve your ability to send a fax over a VoIP network. On most HP fax products the connection speed can be set to a lower speed. Those that do not have a Fax Speed setting generally communicate at medium speed or lower as this was the past standard. Consult your user's manual for information specific to your model. Changing the Fax Speed Adjustment to a lower speed Follow the steps below.
  1. Press Setup .
  2. Select Advanced Fax Setup .
  3. Press OK .
  4. Select Fax Speed .
  5. Press OK .
  6. Select Medium .
  7. Press OK .
  8. Try the fax again. If you continue to have problems faxing, contact your VoIP provider as they may have options to improve the ability to send and receive faxes over VoIP telephone service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 17, 2008

2 Suggested Answers

rickyostrom
  • 270 Answers

SOURCE: cannot send or receive faxes.

Try a phone hand set on the wall jack to make sure you can get a dial tone and the line is alive.
Then plug the fax phone line into that wall jack. Make sure the phone line is also in the right port on the back of the Officejet printer, where it most likely says LINE -IN and NOT where it shows an image of a phone set.

RDO

Posted on Nov 17, 2008

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Dell 3115cn printer will not connect to the network (it still works on USB cable), hard to believe it's broken, so can the printer system be reset?


Try turning off the printer and disconnecting power plug from wall. Hold power on button for about a minute. Then replug unit and turn power on - it should then attempt to hook up to your existing network.

If no go, try reinstalling the software that initially came with printer and was used to set up the network

Jan 10, 2017 | Dell Office Equipment & Supplies

1 Answer

HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.

I hope this helps.

Cindy Wells

Jan 09, 2017 | Brother MFC-7420 Printer

1 Answer

BROTHER P-TOUCH IS not printing


It is obvious it has a failed electronic component, since these are not repaired/exchanged except when they are under warranty best thing to do is just replace it.

Jan 09, 2017 | Brother Office Equipment & Supplies

1 Answer

Toshiba e-Studio 456 Error Codes F901


The challenge is with the speed of LGC is not corresponding to the model of the machine installed now try to check it if theres no harness for connecting to the connectors of LGC Board of CN311 and CN316
toshiba-e-studio-556-error-codes-f901-iby3lvzc0tbxrdjcbrfpd0co-1-0.jpg

Jan 09, 2017 | Toshiba Office Equipment & Supplies

1 Answer

A train leaves Middelburg at 09:00 and arrives in Johannesburg at 11:00 having traveled a distance of 180 km. Find the average speed of the train in m/s.


Journey time 2hrs = 2 x 60 mins = 2 x 60 x 60 seconds
Distance 180 km = 180,000 m
Average speed = 3 x 6 x 10000 / 2 x 6 x 6 x 100 m/s
= 6 x 6 x 100 x 100 / [2 x (2 x 6 x6 x100)] m/s
= 100 / 4 m/s
= 25 m/s

5.May.2014

May 05, 2014 | Office Equipment & Supplies

1 Answer

Prinnter not printing but showing 'put custom in manual tray'


There is still a print job in the queue. Place a sheet so it prints or kill the job.


Open Printers and Faxes. Open printer. Highlight jobs and Right click > Cancel, or Documents > Cancel.
For those stubborn jobs, Right click My Computer > Manage. Choose Services and Applications > Services > Print Spooler. Right click and stop. Then start. This may have to be done from the Print Server if it's network printer. Contact IT to kill.

Nov 09, 2012 | Office Equipment & Supplies

1 Answer

My fax wont work in my ricoh aficio 1515 mf??


Using the 1515 as a fax machine is a pretty simple procedure if everything works right. All you have to do is hook a working phone line up to the phone jack on the back of the copier (the one labeled LINE, not TEL).

Why won't the fax work? If it is giving you an error message, what is the message?

If you are not getting a dial tone when faxing, unplug the fax from the phone line and plug a working phone in, and see if the phone gets a dial tone. If it doesn't, there is a problem with your phone line.

You can also try plugging the fax machine into another phone line. If the fax works on that line, then there may be a problem with the first line.

Are you having problems sending faxes or receiving them, or both?

Jan 05, 2010 | Office Equipment & Supplies

Not finding what you are looking for?
HP OfficeJet 6210 All-In-One InkJet Printer Logo

297 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98921 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...