Question about HP Photosmart 8250 InkJet Printer

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My printer isn't grabbing the photo paper

I'm trying to print pictures and I keep getting the same message "out of paper. Load paper then press OK" even though there is lots of paper in the tray. I don't know what to do to get the rollers to pull the paper forward. I've had it in for repair a few times and have been told that it's a a weakness with the HP Photosmart 8250.
Can you suggest soemthing for me to try?

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Have you tried with normal paper..does it still do the same

when you load the paper does the roller sit on the paper at all...watch the roller....

but if your machine reports that there is no paper even though the roller is sitting on the paper

turn off your printer//remove the ink cartridge.....get a can of contact cleaner..with the nozzel on..throughy spray the roller area this is where the papper sensor is...

if this still doesnt help you will need to open the printer and check the sensor


keep me posted

Cheers


Posted on Nov 17, 2008

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Try this first

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Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!

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s.gif
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