Question about NetGear DG834G 54 Mbps 802.11g Wireless ADSL Firewall Router w/4-port 10/100Mbps Switch (NTWRNGDG834G)
Hello, I am a subscriber to AOL Broadband and have purchased a wireless router, sadly I cannot connect wirelessly, however, I can connect via ethernet cable. I contacted Netgear as AOL seemed very reluctant to help and told me to ask them. I was on the phone for 58 minutes (premium time) they obviously could read what was happening over the internet, ping IP adress, ping Yahoo.com ping here ping there. Complete waste of nearly an hour. I really need someone to give constructive options in the hope that I might resolve this problem. All I wanted was to go on line without cables lying all over the lounge. I am using a new Toshiba Satellite M50 laptop and have Centrino Mobile Technology so adaptor is built in. O.S Windows XP. Configuring seems to be the problem. Sorry but I am no expert, just a basic user. Thanks for any help that comes my way.
Also try turning off ALL firewalls you have enabled, i had the same problem, on phone to netgear for over an hour and it was that simple!
Posted on Aug 14, 2008
Some netgears require you to upgrade firmware before they will work wireless, use the disk to set this up, it is the easiest way. Also make sure your laptop wireless is switched to on, I see them turned off all the time.
Posted on Nov 18, 2007
The problem maybe that, you need to set up the router first via an RJ45 cable and enable wireless connections, as you already have said, but probably left the cable connected. You need to then unplug your RJ45 cable from the laptop and router as you cannot connect both wirelessly and wired at the same time, as the router is trying to give the same IP address to two different connections. Your laptop should be wireless enabled(check in the device manager, as it maybe dissabled, as some manufacturers do by default.) Do not have your router WEP or WPA encrypted until you have set it up. Your laptop should also find your connection and probably others in your neighbourhood as it should auto find other connections. Right click on wireless connections in your connections folder and see if it has found your connection then click on connect. Hope this helps
Posted on Dec 01, 2006
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