Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

1 Answer

Spinner will not spin in whirlpool gold washer.

I have a Whirlpool gold washer. the spinner or container does not spin. i cannot hear any motor running either.

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  • ohgolfer Nov 17, 2008

    correction. I have a whirpool gold washer nopt a Gold Duet.

  • Anonymous Nov 17, 2008

    washes a short time then stops water will not spin out.

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  • 15,935 Answers

It appears your drive belt/coupling has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question$#@!!

Posted on Sep 30, 2010

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I have a 2004 whirlpool gold super capacity plus and It is not agitating durring the wash or spining durring the rinse cycle? You can hear the moter spinning, but it is spinning nothing?


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sounds like the 2 posts are differant. harrison2008 if the coupler is broke it won't agitate.to check it you lean the machine back and look at the motor and gearcase the coupler is right between the 2.you can try turning it by hand with the machine unplugged and it may fall off.

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It is either a timer issue or a motor issue. I know, that you knew. But if you have a motor with like circuitry and size, you can try that or to put it into the spin cycle and see if it is a mechanical obstruction or with a voltmeter see if the timer is working.

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