Question about HP LaserJet 2420 Printer

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HP 2420 keep printer wrong characters

Hi our network printer HP 2420 keep printing wrong characters in lower part or in the upper part of the paper. how to resolve this problem? thank experts

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  • cary ian lee Nov 29, 2008

    thanks to you both, the printer is now ok.. i install the pcl6 driver. guys thank you so much!

  • kushal_3022 Jan 08, 2009

    the printer is giving the junk printing.

    it prints the wrong characters on the lower or upper part of the paper.

    when i put it on after several days, it starts printing the junk characters on the lower or upper part of the papers,and when i stop printing by pushing the red button on the printer then it gives the correct printing after 15 to 20 seconds

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2 Answers

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  • 91 Answers

Cary Ian Lee,

What OS, what application(s) and what is the current driver you are using?

Are you trying to print a web page that has Adobe Flash or Shockwave Player components? If Yes, Go to www.adobe.com and update Adobe Flash Player and Shockwave Media Player.

If not, are you using the PCL or the PS printer driver for your printer? There are 9 models to the HP LaserJet 2400 Series printer. Pick yours from the link that follows, and then select the OS and then the latest driver. (PS or PCL will work with this printer). You might start with the PCL6 driver as stated by Nikhil, in the information above.

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=416419

Try this and let me know what happens. Binary Bob

Posted on Nov 28, 2008

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  • 87 Answers

Hello,

This could be due to corrupt file or print job irrespective to file. This can also be an issue with the network sending packets or print spooler.

However, i would suggest to upgrade the driver to UPD (universal printing driver) PCL6

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=412129&taskId=135&prodTypeId=18972&prodSeriesId=416419&lang=en&cc=us

Please let me know the next update.

- Nikhil

Posted on Nov 24, 2008

  • Nikhil Gedam
    Nikhil Gedam Dec 22, 2008

    Hello,



    You need to rate the solution provided, kindly do the needful.

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