Earlier today my unanswered calls would go into my voicemail box but then at some point today i was told by people calling me that it just rang and rang and rang. At one point it said I was unavailable and an other time it said I was not accepting calls at this time.
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Forwarding on conditional, means that calls can be forwarded to a different number (or voicemail) on certain conditions.
These could be, unanswered, unobtainable or busy.
Normally you would have this set to forward to voicemail if you are unreachable, or unanswered.
But you can forward ALL calls to a different number if you wish.
Please note that different phone providers can charge for this feature.
i.e. forwarding a call to your home number, they may charge you for forwarding.
Your unanswered calls go to voicemail if your phone is set to call-forward-busy-no-answer. If that got cancelled by mistake, then your phone will ring until they hang up or you answer. These phones work on a bunch of NEC systems, so I don't know what your cfbna code is. On the Pro II, the Elite, and the IPK, the code is 43 plus voicemail pilot number, if your codes are at default.
You have unheard messages on the voicemail system provided by your telephone service provider. This system records messages when people call while you're already on the phone. Please contact your telephone service provider for instructions on accessing their voicemail system.
If you are getting the "voicemail does not exist message" this means that the voicemail feature is not on your account. Unfortunately you will have to contact your service provider and ask them to add the voicemail feature back onto you account. Have them test and make sure that you can access the voicemail before they end the call to ensure they have fixed the problem. Hope this helped.
Ok, do you know how to get into system programming?
If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.
if you are asking how to set it up for a brand new phone, as in put in your greeting and such you should just be able to press 1 and press talk, ( as if you were going to check your voicemail) and follow the voice prompts to set up your greeting. I hope that helps:)
Press the FWD/DND button, then scroll through the menu button until the screen shows "FWD No Answer time". Then use the number key pad to change from 000 seconds to 010 seconds (or longer if required). Then exit out of the menu.