Question about HP Office Equipment & Supplies
Uninstall any software you had previously installed. Reboot your computer.
Determine whether you are running a 32 bit or 64 bit computer. To verify which one, see this website from Microsoft: http://support.microsoft.com/kb/827218
Once that is determined go to this page: HP 3915 OS Select
Choose the correct operating system Vista or Vista (64 bit)
Download the correct driver to your computer. There is an instruction link there if you need help.
Install the new software and driver. The original setup guide said to connect the usb cable before installing the software. I will assume that to be true here also.
Posted on Nov 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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