Question about Frigidaire 24 in. FDB1050REC Stainless Steel Built-in Dishwasher

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Noisey. when pumping ?

Unit is 2 1/2 years old. Pump was replaced twice under warranty , in first year. Is there another vendor that supplies a better pump ? Or is their something else to look for ?

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  • corbykasten Nov 18, 2008

    OK. The pump did not leak. The machine washes fine. The pump was replaced twice because of noise, no other problems. The service people that did the Warranty work said that the pump was a common problem ? After a pump is changed the noise is greatly reduced.

    Corby

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Have you checked with [assuming] your State's Attorney General Office? The third repair usually invokes the lemon law and requires that the supplier replace the entire dishwasher under warranty.

If you have not checked into that I would do that now and next.

This noise, from the pump, was the reason for the first replacement, or did it leak?

I cannot imagine them replacing a pump for noise, as noise, like hot, or cold is up to the individual what the parameters of PAIN are.

So let's suppose you cannot get a new dishwasher, and you have checked out the lemon law wherever it is you live, I will give you some technical answers and direct answers to your questions.

First, yes there may be a better pump, but these are generally not universal, the OEM pump is probably the only one that will fit, and should be the best available, anything aftermarket is generally not as good as the OEM [original Equipment Manufacturer].

I need more information on why the pump was replaced. Was it just noise? And did they run it in your presence after replacement, and did you buy off on it at that point? Then it got noisey again?

Now, next, a couple things could have happened, there could be noise baffles missing from the get go, or the first repair they left it out.

The pump could be cavitating, meaning there is not enough liquid, in the pump and it is swirling air.

Is the water pressure to spec, does the washer work or clean OK other than the noise?

There are so many possible reasons for noise from lack of water pressure, to missing baffles, to a bad product period, to the leveling is not right, to a clamp on a hose left off and when the machine calls for water the hoses slap or bounce.

This is going to be tough to settle over the phone, or email.

I would go to the seller and ask the same question then report back here, but before arm yourself with any lemon law data, and you could end up with a new washer for no charge.

There really are not huge differences in two pumps like this that would create noise, if there are two choices or more.

A pump could be made cheaper, the seals could fail quicker, but the noise thing, I doubt is a quality issue, something else is going on.

Will

Posted on Nov 17, 2008

  • William Babbitt
    William Babbitt Nov 18, 2008

    So the pump when replaced removes the noise and then it becomes loud after a while again?

    Common pump, that is typical of service people to say something like that.

    I have no idea if this brand has an above common pump or below common pump, but they must wear out pretty quick, and with that, what about your lemon law in your area?

    Forget the service people and go to the supplier or manufacturer and tell a supervisor your story, it is not your problem to figure out why their pump gets loud, it is their problem, there are tons of pumps and configurations and if I knew of a gold plated pump, I would lead you to it, but this sounds like a design issue.

    I know your frustration here, I had a new dryer from Best Buy that took 6 service calls, and finally they replaced ALL THE PARTS, but the problem was a sensor I identified, [I did not tell them] the first time it quit.

    Be nice but demand a new appliance, this is bull, we could search pumps forever, and get no where, they owe you a decent machine that lasts, call them, explain, be nice, be forceful, and don't accept anymore excuses, you have the evidence.

    Whatever pump they use might be a pump that is just cheap but built for that unit, maybe there is another pump, but it would take so much research it is not worth it, and likely there is nothing that fits without modification.

    I know that is complicated to someone that just wants a quiet washer, but three strikes, and the thing is not fixed, they owe you, make them give you a new machine period, end of story.

    the only other solution is to get an independent repair person, that knows these machines, and they may have a super duty pump that fits, but then the chances of finding that outfit is slim.

    Go for the lemon law, go to a supervisor as high as you can get, bug them until they give you what you paid for.

    This is about quality not so much technical, it is not like ordering a car with better tires, it is what it is, they do not have grades of pumps, or they would have put one in.

    See what I mean, write me back and let me know, stand your ground!

    Will


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