Question about HP Office Equipment & Supplies
Did you remove the protective tape from the head of the print cartridge, before installing?
Posted on Nov 17, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
First off, the simplest
solution is to try to clean the rollers of dust. If you can access the rollers,
especially while they are spinning, this would be best. Get a damp cloth either
with water or rubbing alcohol and wipe the rubber down, and retest your machine.
Most of the time this is cause by the paper pickup rollers, which are made out
of plastic or rubber, getting too dirty/slick to properly pick up the paper. Remove
all the paper and the paper tray if you can. Using a long qtip, clean the
rollers with alcohol. If that doesn't work, or can't be done with your printer,
take all the paper out but one sheet. Spritz some alcohol on the bottom of that
sheet and smear it out so it covers the entire width of the paper up about 2 inches.
Then try to print a document that is a blank page. After either of these
methods wait at least 4-5 minutes for all the alcohol to dry before trying to
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