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Documents not printing

Whther it be in word or email, nothing is printing.
tried to re-install drivers. everything is plugged in - tried to change the usb port. the display on the operating panel goes blank. documents just go into queu. - waiting to print.

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  • Anonymous Apr 28, 2009

    Replace the display if you can find one. That is the problem I am having.

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  • 181 Answers

Follow this steps 1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly

Posted on Nov 17, 2008

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Try new drivers from HPs website if need be.

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Unplug completely computer from power socket and from USB for 10 minutes, to get rid of electrostatic problems on USB. Plug everything back and restart.

Check the USB cable, replace USB cable with a different one to check if it was the cable.

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2. Unplug the printer from the port.

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5. Plug the printer back into the usb port. The printer need to be ON, btw.

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First, I made sure I had the new driver. Second, (and this might be different for you), my computer recognized my printer, but any time I sent something to print, it never made its way there. The little printer icon at the bottom said 1 document pending, then quickly said 0 documents pending, but nothing ever printed. When I ran HP diagnostics, it said everything was okay with the printer, and even printed a test page! But still nothing from any other program. So, eventually I went to control panel, then printers, then I clicked on the HP printer, then right clicked and went to properties. I changed two things in here, and I'm not sure which one was the solution. First, I changed the security settings (in the security tab) so that every user had access to all options for the printer. Second, on the advanced tab, I selected print directly to printer instead of the spool print documents option. And tada it worked!

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