Question about Canon imageRUNNER 400S Copier

1 Answer

How do I fix a broken fixing film

Canon image runner

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Canon Expert
  • 1,326 Answers

You don't have to fix the fusing film on a Canon IR-400, it dose not have one. It has a upper and lower fixing rollers. But it does have a Cleaning Web and it would show on the display that the web needs to be replaced or it codes out with a E005. Afixxing film is on a IR-200 & IR-210 & IR-2200 & NP- 1625 series

Posted on Nov 17, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have Canon image runner 2420 Copier and It show the error E000007-000 help me to fix this problem

This code is for a damaged fixing film on the unit.

You can just replace the fix film assembly FG6-6039-00R, they have refurbished ones avail. Also, replace the cleaning roller assembly FG6-5709 or just the cleaning roller on that assembly called a fixing heat sink roller FB5-4931-000 if you are brave enough (notice the name heat sink). If that roller gets any build up on it, say from using the wrong type of transparency (use Canon E type only), it can no longer remove heat from the fix film assembly.

Mar 25, 2015 | Cannon Office Equipment & Supplies

1 Answer

ERREUR E 000007

If it is from canon image runner series, the problem with fixing film assy.(heater assembly). In general the sleeve over the heater gets broken(teared off). either the sleeve (to minimize repair cost) or the fixing film assy. has to be replaced.

very rare SMPS/DC CON board gets defect.


Feb 02, 2015 | Office Equipment & Supplies

1 Answer

How to solve E000007-0000 error in canon image runner 2420L

The problem is the fuser heating element is not getting the correct temp. Or the film has shifted to one side & the sensor is not seeing the white square on the film. Take out the fixing assy and check the film.
Also, on the fixing assy, the cleaning roller built up with toner can cause problems

Oct 01, 2014 | Office Equipment & Supplies

1 Answer


E002-0000 Low temperature during temperature control.
The target temperature is not reached during temperature control. - Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the

Aug 20, 2014 | Canon Image Runner 2022 Copier

1 Answer

How can clear the error message E000007-000 on the canon image runner

you can clear the code but your problem is the fixing film
its torn and has walked to the front of the device and the patch can no longer be sensed by the sensor
you need to replace the fixing film or the assy
to clear the code
service mode >copier>function>clear>err>ok
reboot the device

Oct 30, 2013 | Canon imageRUNNER 2200

5 Answers

Error code e000007 canon 2420


Dec 06, 2012 | Canon Office Equipment & Supplies

1 Answer

Error E007 Canon Image runner 2020 Will not finish perinting a document with the above mentioned error

The error code E007 is a fixing film error code > it will have to be replaced to clear the code. That is if it a IR-2020, a IR-8500 does not have a fixing film.

Aug 20, 2010 | Canon imageRUNNER 8500 Copier

2 Answers

Error code e000007-0000 for a canon image runner 22006

You have a problem with the fixing film. It is not a case that you have to reset the machine and carry on. Replace faulty parts in fixing and then clear the code. Most probably you have a damaged fixing film.

Aug 22, 2008 | Office Equipment & Supplies

1 Answer

Canon image runner 1670F


The problem is :
During printing, the main thermistor detects less than120C°/248F for 1 sec or more continuously.
Replacing the fixing film unit.

See you,


Jun 03, 2008 | Canon ImageRUNNER 1670F Copier

1 Answer

Canon 210S Image Runner

It is a fixing film position error. The fixing film is probably damaged or is just tracking off center. If the fixing film is ratched then replace the entire upper fixing unit. You can get just the film but its a job even experienced techs cringe at. Check the lower roller and bushings while you are at it. If anything is worn there it can cause the film to track off center.

Apr 24, 2008 | Canon imageRUNNER 210S Copier

Not finding what you are looking for?
Canon imageRUNNER 400S Copier Logo

219 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2178 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides