Question about Canon imageRUNNER 400S Copier

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How do I fix a broken fixing film

Canon image runner

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You don't have to fix the fusing film on a Canon IR-400, it dose not have one. It has a upper and lower fixing rollers. But it does have a Cleaning Web and it would show on the display that the web needs to be replaced or it codes out with a E005. Afixxing film is on a IR-200 & IR-210 & IR-2200 & NP- 1625 series

Posted on Nov 17, 2008

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I have Canon image runner 2420 Copier and It show the error E000007-000 help me to fix this problem


This code is for a damaged fixing film on the unit.

You can just replace the fix film assembly FG6-6039-00R, they have refurbished ones avail. Also, replace the cleaning roller assembly FG6-5709 or just the cleaning roller on that assembly called a fixing heat sink roller FB5-4931-000 if you are brave enough (notice the name heat sink). If that roller gets any build up on it, say from using the wrong type of transparency (use Canon E type only), it can no longer remove heat from the fix film assembly.

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If it is from canon image runner series, the problem with fixing film assy.(heater assembly). In general the sleeve over the heater gets broken(teared off). either the sleeve (to minimize repair cost) or the fixing film assy. has to be replaced.

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The problem is the fuser heating element is not getting the correct temp. Or the film has shifted to one side & the sensor is not seeing the white square on the film. Take out the fixing assy and check the film.
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You need to replace fixing film. Its a fixing roller.

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You have a problem with the fixing film. It is not a case that you have to reset the machine and carry on. Replace faulty parts in fixing and then clear the code. Most probably you have a damaged fixing film.

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Hi,

The problem is :
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It is a fixing film position error. The fixing film is probably damaged or is just tracking off center. If the fixing film is ratched then replace the entire upper fixing unit. You can get just the film but its a job even experienced techs cringe at. Check the lower roller and bushings while you are at it. If anything is worn there it can cause the film to track off center.

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