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RESETTING THE LAMP TIME
When replacing the lamp, use the following to reset the lamp time.
1. If the Self-Diagnostic screen is already displayed, proceed to step 4.
If not, Power off (Set to Standby mode).
2. Press DISPLAY Channel 5 Sound Volume -
3. To access the Lamp reset, press 5 until the TIME category displays.
4. Press 1 until the RSET item displays.
I have a similar problem. Just found out a possible solution yesterday. I am waiting for my lamp but here's what you need to do if you have replaced your lamp. Go into self diagnostics mode: Switch of your TV via remote, you will see red standy by light. Now,on the remote press "Display"=>"Channel 5"=>"Volume Up"=>"Power Button". All these keys need to be pressed within 3 seconds. You will now enter the diagnostics mode. Press "Jump" on remote (bottom right) 3 times and then press "Channel 2" 9 times. The screen will display your current lamp hours used.
In order to reset your tv to factory settings and for the new bulb to work you must reset this timer or else your TV will assume you are still using the old bulb and will automatically kick in "over protection mode". So here's what you do once you do on the lamp hours display screen. Press the "Channel 3" button on the remote 3 times then "Mute" then "Press Enter" to reset the timer to zero. Your TV should now work as normal. And remember, whenever a part is replaced all factory settings must be reset to zero. To do this, follow "Display"=>"Channel 5"=>"Volume Up"=> "Power Up" to enter service mode. Finally, press "Channel 8" and then "Enter" to put the TV back to factory settings.
The above mentioned is usually performed by a service technician and they charge somewhere around $95 diagnostic fee. You just saved this charge. If you see flashing red lights count them when they flash in sequence. This is a code for the techs to tell them what is wrong. These flashing red lights sequentially flash from 0 to 10 times to identify a problem. Usually, when the bbulb goes bad the only thing that might need to be replaced would be a "lamp Driver" aka "Power Block Assembly" $116.25 online from Sony, or the ballast. Sometimes, if you do not have a video a Thermal FUse can go bad which only costs $4.80 for the KDF60-XS955 but the techs will charge you over $300. You can do this yourself if you can get your hands on a service manual.
1. ENTERING TO SERVICE MODE
(Service mode display)
3) While pressing the MUTE button,
press MENU button on TV set.
2) Press MUTE button
again to keep pressing.
1) Press MUTE button twice
on Remote Control.
2. DISPLAYING THE ADJUSTMENT MENU
1) Press MENU button on TV.
3. KEY FUNCTION IN THE SERVICE MODE
The following key entry during display of adjustment menu provides special functions.
Screen adjustment mode ON/OFF: TV (ANT)/VIDEO button (on TV)
Selection of the adjustment items : Channel s/t (on TV or Remote)
Change of the data value : Volume s/t (on TV or Remote)
Adjustment menu mode ON/OFF : MENU button (on TV)
Initialization of the memory (QA02) : RECALL+Channel button on TV (s)
Initialization of the self diagnostic data: RECALL+Channel button on TV (t)
“RCUT” selection : 1 button
“GCUT” selection : 2 button
“BCUT” selection : 3 button
“SCNT” selection : 4 button
“SCOL” selection : 5 button
“TNTC” selection : 6 button
Convergence adj : 7 button
Self diagnostic display : 9 button
Out of 30 years in the repair field, I have seen this problem maybe 4 times. Once was a stuck button on the keypad of the tv. The other time was a second remote control with a book sitting on it and it would turn the tv on and off when someone would move something on the coffee table, another time was a bad solder connections on the microprocessor on the keypad circuit board and the last time was from a humorous neighbor in an apartment complex who thought he was funny who had an all in one remote control programmed for his neighbor's tv set.
This would be weird for a sony but it sounds like the volume down button on the front of the set is stuck...very very uncommon for a sony. Try taking the bottom front cover off the set and unpluging the button assyembly then see if the remote works the set with it unpluged.