Question about Parker Grill

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Lack of parts and support

Parker's website is unresponsive and phone calls are not returned in timely fashion . When I did contact them finally and returned the regulator for replacement Nick Parkers response was " Go pound sand ". This attitude tells me to find another grill.

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Just don't buy another, so far I cannot get A REPLY CONCERNING ANYTHING! Nice grill, would love to buy a replacement burner tube and bottom plate. Too bad!

Posted on Nov 22, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

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Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

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