Parker's website is unresponsive and phone calls are not returned in timely fashion . When I did contact them finally and returned the regulator for replacement Nick Parkers response was " Go pound sand ". This attitude tells me to find another grill.
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Jon, if you have waited a reasonable length of time for a return phone call from the manufacturer and haven't received one. Return just the grate to the place you purchased it, along with your Proof of Purchase.
Their website for parts is still under construction. However, you can contact them by phone 800-474-5587 and if it's still available, you can purchase over the phone. Be advised, you may have to purchase a whole 3-burner manifold (with the control valves already installed).
Unfortunately, you may have to put your grilling on hold, for a bit. The drip pan is considered a body part and is not stocked by any of the independent grill parts stores. They only stock the internal workings of the grill, from burners to valves, to cooking grates, ignitors, etc.
Currently, Fiesta's website is down for construction. But, when comes back up, you can probably order the drip pan online, rather than get a free one, due to the safety recall.