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My Acer Aspire 5002WLMi Laptop is not reading any disks put into its CD drive. The Disk icon is not even appearing.

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  • Soulthunder Nov 17, 2008

    Thanks for the quick response sybabe. I have had the laptop for a few years now and never had this problem before, so this is a first for it.



    I managed to find the device manager thanks to your directions and managed to get the disk driver working again by figuring it out from there. Problem solved, thank you!

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First question: What are the circumstances that led to this issue? Has the Acer Aspire ever read any disks in its cd drive? What happened before this occurred? What are the sounds/beeps you hear when the cd is inserted into the disk drive?

If you can go into the device manager (click on My Computer--Properties----Device Manager---go to the cd/dvdrom drive. What do you see? ex. if there is a red x, that mea your laptop is not recognizing the device...) Let me know when you have examined all the questions above, so I can help you solve this issue.

Posted on Nov 17, 2008

  • zabrina liang Nov 17, 2008

    Great! I'm glad I could help!

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