We bought a pink Leap Frog Leapster Learning Game System and a bunch of games for our daughter. After 5 months and minimal use the Learning Game Sytem no longer works. We no longer have proof of purchase. Does anyone know where I can get this fixed? Has anyone had luck with Leap Frog helping them out past the 3 month warranty? This was a $50+ product plus we bought a bunch of games at $20-35 a piece that we can no longer use. I emailed Leap Frog, but if they don't help me out this will be the LAST product I buy from them. Our games will go on ebay.
Re: Broken Leap Frog Leapster Learning Game System
I purchased a Leapfrog Leapster in end of June sales last year for my daughter's birthday in October 2008. When she first turned it on it froze but after restarting played fine for 2 hrs then died and refused to work again. Fortunately I had kept my receipt (Target) but was still worried about it having been 4 months prior. They ended up giving me a store credit as they no more in stock at that store and I picked one up from another Target without having to pay the difference between my original sale price. I know you don't have the receipt but you could contact the place of purchase and ask them even if they are able to send off for repairs or put you in contact with the right people. Hope it helps a little ...
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Here is a link to the .pdf file for the owners manual(V-Motion Active Learning System) http://www.vtechkids.com/assets/data/products/%7B5149D6B0-B9F7-487D-B6EA-4A8E6072CE76%7D/manuals/80-078810-V.Smile_V.Motion.pdf
If you need to sync the device to the stylus just follow the steps below.<br /><br />1. Turn your <span>Leapster</span> 2 off, and remove the game cartridge<br /><br />2. Hold down the 'hint' button while the game is off. The 'hint' button is the middle small button in the row of three above the directional pad on the left, with a '?' on it.<br /><br />3. With your finger still firmly on the 'hint' button, turn the <span>Leapster</span> 2 back on. Keep your finger on the 'hint' button.<br /><br />4. The screen should be displaying the calibration screen. You can release the 'hint' button now.<br />5. Press the 'A' button on the right to enter the calibration screen.<br /><br />6. A small '+' sign will appear on the screen. Touch it with the stylus. A new '+' sign will appear. Touch this with the stylus too, and repeat for as many '+' signs as your <span>Leapster</span> 2 throws at you.<br /><br />7. The screen will return to the calibration screen. You can now turn the machine off. Leave the cartridge out of the console, and turn it back on.<br /><br />8. Your stylus and touch screen should now be working, enabling you to sign in as usual.<br /><br />9. If it is working correctly then you can turn it off, add a game cartridge and turn it back on.<br /><br /><b>Thanks for <span>using</span> <span>Fixya</span></b>
ok you can pass this on.. so you want to claim the rewards.. log into your account on the vtech/mobigo web site. and in your account menu there is a link that is planet vtech.. thats where you can recieve and claim rewards and your child can compete with other kids on scores and stuff like that...here are 2
The ac adaptor has to be set to the correct voltage , there should be a small adjuster on the mains plug. 1.5v for each battery ( regardless of battery size ); so 6v for a 4 battery , 9v for 6 battery , etc.
Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.
Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)