Question about GE GSS25JEMWW Side by Side

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No power to the water dispensor or other buttons on the door

I have a GE side by side Adora model dss25kgraww (Home Depot) it's about two years old.
The panel above the water dispensor (ice, light, lock, water) will not light up anymore. You can push any of the buttons and nothing happens. My wife said " the light flickered and the bulb broke off" now the panel appears to no longer work. I removed the socket for the bulb and replaced with a new bulb. When trying to use the dispensor nothing happens. Any idea what happened? How can I fix it?

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  • davistod Nov 17, 2008

    Thanks for the fast reply. My bet is that the control board failed. She said the lamp flickered while getting ice. She was able to get ice but no water. She tightened the lamp by hand and the bulb broke off in her hand. I guess it may have caused a short or something.

    Can the control board be replaced by myself or does a service man have to repair it?

    Thanks again for such a fast reply.

  • Sebasti1 Nov 19, 2008

    I have a similar problem with a GE, model # DSS25MSSESS from Home Depot. The water and ice dispenser stopped working even if the freezer still makes ice cubes. The light bulb also stopped working.

    I replaced the whole control panel (part # WR55X10423) and the light bulb but it still does not work.

    Could you help me ?

    Thank you in advance.

  • davistod Nov 22, 2008

    The Control Board came in today. Plugged it in and we now have water and ice again.

    I paid $59.95 plus shipping. It sure beat paying a service call (120.00 )and labor plus parts.

    The Control Panel I replaced was behind the push buttons on the freezer door. Very easy fix. The three plugs just unplugged and replugged.

    Thanks for the help.

  • mcaillet Jan 11, 2009

    I am having the same problem with the control panel for the ice/water/light not working. How do you pop the control panel off to replace it?

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It has to be one of many things the Control Board or Double Outlet Water Valve,Dispenser Door Solenoid


Here to help
Shaun

Posted on Nov 16, 2008

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