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It looks like something is keeping the tray from closing all the way or the eject button is somehow being pressed when it closes. Open the tray and get a flash light to look inside to see if there is anything in there that shouldnt be (like maybe a disc that came loose from the tray and is still inside the xbox). If it looks all clear try holding down the eject button when putting the disc in. If that doesnt work try opening and closing it without a disc in. If it stays closed without a disc open and close it a couple times to be sure then try putting the disc in again. If that doesnt work try standing the xbox up on its side and putting the disc in.
A lot of people have this problem. Before you post, look around.
Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.