Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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Envelope on the screen

There is an envelope on the screen, but there is no new voicemail. I don't understand why it is there or how to clear it. There is no new voicemails received and no new text messages on the phone. (I thought that was the reason for the envelope picture) do you know why the envelope is there?

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Try a master reset, go to menu , initial set up and master reset, insert the password 000000 and the phone will get as the first time you bought it that means you will lost all data but could resolve the problem

Posted on Nov 21, 2008

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