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Ps2 wont work, need phone num for returning ps2 to sony

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Contact Consumer Services
1-800-345-SONY (7669)
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time
Or send an email to Consumer Services

Posted on Nov 21, 2008

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How can i get my ps2 to read the metallica guitar hero game


If it is a PS2 game disc it should read just fine. If it is not, it wont. If it is new, return it as defective. If a new disc does not work you will need the drive repaced or repaired. Call us for free phone support or a repair. 1-800-479-4620

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Sony PS2 games come is 3 or 4 different formats. Some of the formats require the Disc to spin at near the limits of the spindle drive motor. I have not run the Guitar hero game, so I am not sure which format it is. I know that the Discs with Blue colored media need to run at a very fast speed, and this gives Some PS2 consoles trouble when they have some lint, string, or Animal hair wrapped up in the spindle motor. Yes, it is a common problem. You have to open the PS2 and look under the motor that turns the disc to see if you have an obstruction.

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