Only sound from Direct and Stereo settings on Denon AVR 788
I only get sound from the Direct and Stereo settings on my Denon AVR 788. I use analog cables and have it set to analog. Sound is only coming from the front left and right speakers. No sound from center, surround (rear left & right) and SW. What could be my problem?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may have had the receiver set to "Stereo" mode, or Analog instead of "Digital" or "Auto" (automatically switches to digital when it detects a signal) modes. Also, setting it to "Direct" (2-channel from an analog source) could result in loss of center channel. Or your Surround Parameter dial (on the higher-end Denons, at least) could be set to a 2-channel mode. Finally, if your digital inputs are incorrectly assigned (e.g., COAX1 instead of OPT1, or OPT2 instead of OPT1) for that source, the receiver will use the Analog signal which is stereo-only. You could get a center channel via Dolby Pro Logic II but it would be a "matrixed" signal, not the "real" center channel you could get via digital input using Dolby Digital or DTS. (If all else fails, re-check your center channel speaker wire connections. It's very unlikely, but also possible, that either the receiver center channel amp or the speaker has failed.)
Zone 2 needs an analog input to work, if you pulled the analog from tivo, put it back on. Digital will not pass on zone 2. If your analog is still connected as well, go into your receivers settings for audio and select "auto" not "digital" Check the settings on tivo as well. make sure it's audio output is set to "auto" if available. If it's not, it's default is "auto" and will output simeltaneously on all outputs. Hope this helps. If you need more help, post a comment and I will help some more.
You can try this reset precedure below, but it sounds like you may have a DSP board problem. This is a new model of Denon, it should still be under Denon's warranrty, it has a 2 year warranty. If this does not help, you need to take it in to be serviced. If it is not under warranty, you will not like the cost of the repair. A new DSP board usualy cost about $300 and then you must pay for the labor. It is not cheap. This reset procedure has been know to work some minor miracles, lets hope it works one for you.
1. Switch off the unit.
2. Hold the following STANDARD button and DSP SIMULATION
button, and switch on the unit.
3. Check that the entire display is flashing with an interval of
about 1 second, and release your fingers from the 2 buttons
and the microprocessor will be initialized.
Note:If step 3 does not work, start over from step 1.
All user settings will be lost and this factory setting
will be recovered when this initialization mode.
So make sure to memorize your setting for restoring
after the initialization.