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First turn it off, if it can. Then, click on the home button and plug the cord to the computer and ipod. Keep holdin' the home button until the connect to itunes sign shows. Then, on itunes hold shift and click update and then update it to the version you have to download the version you have go to http://www.felixbruns.de/iPod/firmware/ then select your ipod firmware. i do not think this deletes your songs and media.
Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
- the player won't turn on
- the player won't connect to PC
- the standard reset action won't work,
plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
i had the same problem once and i tried pressing the on off button for 15 seconds and it helped. After that when i plugged it to the computer i did it before turn it on and when i removed it i did it by pressing the safe removal of hardware or did it when the computer was off.
Now i have a different problem since i turn it on and i only get the dial blue light i hope someone is able to give me a tip or else this sandisk is a nightmare!!!!!!