Question about SanDisk Sansa c140 MP3 Player

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Help! it jsut snowed today and i think it got too cold... i tried turning it on and it had run out of batteries, so i put a new battery in. then all it showed was the normal screens...except there weren't any words. all my songs and everything is like deleted or something and i cant get anything to show up. now its jsut frozen at a typical screen with the battery showing and all...but not words or anything else and it wont turn off and it has all the battery power. i jsut got this less thean a month ago and thankfully i have all my music on my computer, but i dont want this to be unsolveable. please help

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Re: help!

Well, i'm having problems with my Sansa c140 also, but with this problem I think I can help, hook your mp3 player into your computer, than delete all the songs, and simply put them all back on, and if that doesn't work, than repost.

Posted on Feb 05, 2007

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1 Answer

Never had this problem until today. Turns on fine but is stuck on initializing. I've turned it on and off multiple times, but no luck.

have you tried removing the battery for 10 minutes? this will reset the program, turning it off and on will not reset program, you need to do a cold reboot to accomplish that, remove the battery and try that.

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I have a goodmans gmp38g6 mp3 player its new and battery run out for first time today so ive pluged it in usb to charge and nothing happens ive tried usb port with my camera thats fine and ive tried usb...

Press and hold the reset button (located underneath the hold switch) for 10 seconds. If there is still life in the battery it should start working. If not then if should begin charging when plugged in.

Hope this helps.

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White Screen of Doom

have you tried unscrewing the back, the removing the battery. one thing that i did was i held the button down, it seems like it is not restarting, but if you hold it down for atleast 2 min, then it will actually restart, otherwise remove the battery, its just like a cell phone battery, just pluck it out

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Does not work

Doesnt turn on?

Does it say "low battery system shutdown" - If so, the battery may have come loose from the charging contacts. remove the 4 screws on the back and take the battery out and press it back in firmly.

Is the screen blank and does not light up - If so, press and hold the POWER button for 30 seconds to RESET the device. If that doesnt work, try it again.

Otherwise, you can try this generic fix;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
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Then run the recovery tool. Select format when prompted.

Best of Luck.

Please RATE my solution at the bottom.

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I'm having the same problem! I've had my Sansa e130 for exactly one year today. I loaded new music on it last night and when I tried to turn it on, it said "searching internal memory for new music." I left it on and this morning it wouldn't come back on with new batteries or even when hooked to a computer! I sent an e-mail to the company for help since there is no reset button. I haven't heard anything yet. I suggest you contact SanDisk too. They may have a problem. And I can't believe someone actually suggested as a solution to put a new battery in it or hook it up! No duh! We're looking for real help here, not the obvious things to try.

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