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Try holding down the menu/center button for at least 10-15 seconds, if that does not reset it try the center button and play/pause combo for the same time period (I used to have the same model as you, one of these 2 combos usually worked).
You can also try connecting your ipod to another computer with iTunes on it to see if its a software or hardware problem with your iPod. Or you can uninstall/reinstall iTunes and see what happens after a fresh install
and yea you can let the battery run out overnight if you want, but if you do get to fix it I'd say back up your music on the iPod through a program like iDump or something in the meantime
1. Try another USB cord or USB cable.
2. Restrart your computer for a try. 3. Reset or restore your iPod for a try, this way can fix many general iPod problems. If you don't know how to do that, you may refer to this iPod tips http://www.mac-dvd.com/ipod-tips-and-ipod-faq.html 4. Download and install the latest version fo iTunes for a try. 5. You may try this iPod transfer, it's a nice iTunes alternative that can help you upload music and video to iPod, I always use it to sync my iPod when my iTunes can't recognize my iPod, it's easy to use and works pretty well http://www.ipod-transfer-copy.com/ipod-iphone-to-computer-transfer-cucusoft.html If you have any other questions, feel free to email me.
1st did u check the option for when you plug in the ipod that itunes comes up? if u did have the computer on and but don't hav itunes open n it should come up... the un-check all your music, pic, vids pretty much everything and sync it. Then repeat the process but check all your things angin and sync.
listen in the ipod and if you hear click click click in some pattern you may need a disk. But try this anyway: try and put the ipod in disk mode and find it in my computer. right click on the ipod drive and format the drive. then disconnect and put in disk mode again and mount to itunes. and restore again
That Means Ur Device Has an "ERROR" For Sure -
U Should Get it To Apple - It shows Yellow Sign in DM -
Sure U have an Error - Why Dont U Try by Formatting Ur PC-
Then ur Device n Finaly See if it Works -
I had the same problem. And I coudn't remember my SCREEN LOCK Password as your son. So what I did was I just disconnecteed my IPOD while it was connected to itunes without properly ejecting. This method doesn't retrieve or resets the password, it justs opens your ipod out of the screen lock. so your son can hear his music as usual until he can get a password retreive helper.
If you do this through itunes, it should be okay. The trouble is everytime you want to update your ipod, you will need to connect it with itunes and itunes will need to have your existing library that you created for you ipod to perform a quick and troublefree update.
If you are going to get an external harddrive you will need to re-direct where itunes is saving your music and video files. Because itunes will be using your internal harddrive for the system files (that is where windows is), it will automatically save the music to your internal drive. I suggest reloding an updated version of itunes from http://www.apple.com/itunes/ here and when asked where to install it, redirect it from C:programfiles.......to your external harddrive. This way the itunes music folder will be on your external harddrive.