Question about HP Officejet 6310 All-In-One InkJet Printer
I have turned off the printer several times and error still occurs.
I am afraid that your printer needs service. I investigated and other folks on the web are also having that issue. I am hoping that your printer is still under warranty...
Here is a website of different ways that you can contact HP
Hope that helps,
Posted on Nov 16, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
1. Turn Off
printer, cable power still plug in.
Stop/Reset button, don't release the button.
3. Press Power
button by holding without release and than release Stop/Reset Button.
Stop/Reset button two times (2x) now release the Power Button.
5. Wait until
service mode to zero (0).
6. Turn off
the Printer, cable power still plug in.
Stop/Reset button, don't release it.
8. Press Power
button don't release & than release Stop/Release button.
Stop/Reset button four times (4x), wait until service mode to "1"
10. Turn off
printer, and loose cable power, wait for one (1) minute.
11. Connect cable power, turn on printer again, now this printer ready to use.
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