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I just bought an aspire one laptop but despite the fact that i have an internet connection my IE browser is not working; neither is my firefox which i installed later. All settings are consistent with my other laptop which works fine. my network connection are solid and my wi fi light is on. why aren't my browsers working?

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  • shirmik Nov 16, 2008

    Thank you. That is a good idea and I had already tried that. Its worked for me before but not this time.
    Sorry. Internet connectivity isn't the issue per se rather its the browsers (IE and Foxfire) that won't browse even in their default settings. It leads me to suspect that the problem(s) may be related to the XP OS or its settings.

    Michael


  • shirmik Nov 16, 2008

    The unit is brand new just out of the box. Fortunately there is nothing of consequence on the HD
    and it comes with its own image for HD restoration. I've emailed acer and failing an adequate response
    that may in fact be an option. The other would be to take it whence it came post haste!!

    It's an annoyance more than anything.

    Michael


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  • 4,806 Answers

All you have to do is reset the modem, remove the power suppy for 15 seconds plug it back in and give it a minute to reset, then you should have internet connectivity.

good luck

Posted on Nov 16, 2008

  • Lee Hodgson
    Lee Hodgson Nov 16, 2008

    try a system restore, take it back to a date before the problems started, this may sort the problem out

    good luck


  • Lee Hodgson
    Lee Hodgson Nov 16, 2008

    you are well within your rights to have the machine sent back if its brand new, let the warranty sort the problem for you or give you a replacement.
    It should not have been given to you in this state in the first place, but it does happen

    good luck again


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