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I have a canon Pixma MP620 photo All-in-One Printer. I installed the print head and ink tanks gently and without problems. Lights lit up on all tanks. I closed the scanning unit and the LCD displayed the error message "C000 Printer error has occurred. Turn off power then back on again..." I did that several times and same message. It appears that the print head is not moving. It is on the far right and does not move, even if I open the scanning unit. What to do??

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  • quiksurf Nov 24, 2008

    I can't even set up our new printer. As soon as I push the power button it makes a horrible clicking sound and the printer head doesn't even move. I'm about to go Office Space on this P.O.S.....someone help!!

  • Anonymous Nov 29, 2008

    Same problem here. I have searched the online solution center hoping to find troubleshooting for error C000, without any results.

  • Anonymous Nov 29, 2008

    Same problem here. I can't even find info on error C000 in the online solution center.

  • Anonymous Dec 09, 2008

    Even I have the same problem. I will their helpline to see if its going to help.

  • jaryndib Dec 10, 2008

    I also am getting an error C000 message and am not finding any troubleshooting solutions. And Canon is closed tonight.

  • jan8t Dec 18, 2008

    Any solutions to this? I get teh same with my new ip4600

  • matthewrobin Dec 19, 2008

    Same problem

  • Anonymous Dec 23, 2008

    Same problem.

    And I got an error message when submitting the online help form!

  • Anonymous Dec 27, 2008

    Recently bought the canon pixma mp620. Followed the instructions to the letter, inkjets went in fine.... all lit up, but when I turned on the power to follow the next step, an error message came up instructing me to turn the machine off and back on again. I did this, but the same error message keeps coming up. It tells you to refer to the manual but there is no troubleshooting for this particular problem. Help!

  • Anonymous Jan 24, 2009

    C000 , i hope Canon or somebody knows what the hells wrong with this printer. It seems like a really neat machine, but im getting pressed to return it.

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I found a solution if you get an error code. I just bought a canon mp620 tonight from Best buy. I followed it to the letter as far as putting the ink in. Closed the lid and it made some God awful noise. The code was C000. You need to COMPLETELY push the ink tanks down underneath their respected sticker letters. Goto www.usa.canon.com look under support. Type in your model number and look under FAQ'S. I also had the error 5100 code. It explains with pictures and instructions what to do. Hope it helps anyone with trouble with the error code c000 and 5100

Posted on Dec 28, 2008

  • Dani Stafford Dec 03, 2011

    I had both these error codes after installing my cartridges. I thought the problem due to refilled ink cartridges I had purchased to save money. For error code c000 i cleaned the ink jet heads and the ink cartridge heads. For error code 5100 you hit it precisely. I had not pushed the ink cartridges down completely. Great solution to a frustrating problem!

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I also had this problem of Error C000 during the initial print head alignment setup of my new IP 4600 where I was receiving 21 flashes from the orange light. I tried the above method of firmly pushing each ink cartridge into place (again) until each red light came on, but also I got a message to close the little CD printer door at the front which had been inadvertantly left open during unpacking. Well bingo, this fixed everything after a frustrating 2 hours of trail & error. Hope this helps

Posted on Apr 18, 2009

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I have a possible solution. I had a show room model. They already removed all the inside junk. Except for one little piece of Foam between the ink and the right end. I was the victorious one though, after fr**king 3 hours of finding out. I gonna keep that piece and torture it to the end of his life span. Ah well anyways try that try cleaning the inside! So litteraly take the inside out!

Posted on Mar 07, 2009

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I had the same problem...
Here is the solution
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=17406&kbpage=yes

Posted on Jan 19, 2009

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1 Answer

Lights flashing 7 times


Never heard of 7 flasjhes.

Five flashes = No Print Head Installed. Install or re-install.

Eight flashes = Waste ink absorber* almost full. The printer has a built-in waste ink absorber to hold the ink consumed during Print
Head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the R R ESUME/CANCEL button to clear the error so printing can continue for a while.
A longer term RESET IS possible BUT without changing the blotters, you're exposed to ink eventually running out of the printer without warning but... if you still want to continue, here are the reset instructions. Good luck!
1) With the printer powered off, hold down the resume button and press the power button.
2) While holding down the power button, release the resume button and press the resume button twice in succession. Now release the power button. The indicator will blink in green and remain lit in green.
Now press the resume button 4 times and then the power button. You've just reset the waste ink counter. Good luck. Just hope it doesn't come back to bite you!

Aug 31, 2014 | Canon PIXMA iP2000 Photo Printer

2 Answers

5 yellow blinks and nobody else ,


Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: Reseat the print head iP3000

Reseat the print head
  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove all ink tanks
  5. .Raise the print head lock lever and remove the print head.Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.Close the inner cover and top cover.Properly installed: Note: Check that each ink tank is installed in the correct position
Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: 2 Reset the printer

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:
  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.

Aug 30, 2011 | Canon PIXMA iP3000 InkJet Photo Printer

3 Answers

My MP620 printer is all of a sudden not printing black, I have no idea why, there is still ink in the cartridge. Please help.


You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.

Nov 29, 2010 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

Printer canon ip 2770 error code B 200


Open the cover of the printer.
2. Remove all ink tanks from the printer.
3. Lift up the gray locking lever on the side of the ink tank holder.
4. Gently remove the print head from the carriage unit.
5. Place the print head back in and lock the lever down.
6. Place all of the ink tanks back in the printer.
7. Close the cover and turn the printer off.
8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.


For more help visit cbrtechsolutions

Oct 26, 2010 | Canon Pixma iP2700 InkJet Photo Printer

1 Answer

Blurry photos from Canon PIXMA MP620


Either ink cartridges or PRINT HEAD faulty

May 25, 2010 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

5 orange flashes


Hi,
5 time orange flash indicate Cartridge Error or Print Head Error.
1) Reseat the Print Head
  • Confirm that the printer is powered on.
  • Open the paper output tray and top cover. Gently open the paper output tray while holding it.
  • After confirming that the print head holder has moved to the center, open the inner cover.
  • Remove all ink tanks.
  • Raise the print head lock lever and remove the print head.
  • Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.
  • Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.
  • Close the inner cover and top cover. Check that each ink tank is installed in the correct position.
2) Reseat the Printer
  • Turn the printer off with the Power button.
  • Disconnect the data cable from the printer
  • Unplug the printer's power cord for approx. 10 minutes, and then plug it back in.
  • Turn the printer back on.

Else either your device require service or print head may need to replace.
Good luck...don't forget to rate the solution

Feb 25, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Can't find ink storage


look at this


Details Issue: How do I replace or insert an ink tank?
Solution: Install the Print Head and Ink Tanks - MP620 / MP620B

Install the Print Head and Ink Tanks
Install the Print Head

  1. Open the Paper Output Tray (A), then lift the Scanning Unit (Cover) (B) until it locks into place.

    lidsopened.gif

    The Scanning Unit (Cover) (B) is fixed automatically.
    The Print Head Holder (C) comes out. (This is where you install the Print Head.)

    Note : Close the Document Cover (D) and lift it with the Scanning Unit (Cover).


  2. Raise the Print Head Lock Lever (E).

    raiselever.gif

    i_expl.gifCaution : Firmly raise the Print Head Lock Lever until it stops. (The Print Head Lock Lever may feel heavy.)

    i_note_e.gif Note : If the Print Head Holder does not move, make sure that the machine is turned on.


  3. Remove the Print Head from the silver package.

    i_expl.gifCaution : There may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - this has no effect on print quality. Be careful not to get ink on yourself when handling these items. Be careful not to stain your hands.


  4. Remove and discard the orange protective cap.

    remcap.gif


  5. Tilt the Print Head and set it in place. Lower the Print Head Lock Lever (E) completely.

    lockphinplace.gif

    i_expl.gifCaution : Do not knock the Print Head against the sides of the Holder.

    Be sure to install it in a well-lit environment.

    Pinch the Print Head Lock Lever firmly and lower it gently.

    Once you have installed the Print Head, do not remove it unnecessarily.

Install the Ink Tanks

  1. Pull the orange tape (1) in the direction of the arrow to peel off the protective film and remove the film (2) completely.

    peeltank.gif


  2. While pressing down with your left thumb, twist off the orange protective cap (A) located on the bottom of the ink tank.

    twistoffcap.gif


    i_expl.gifCaution : Do not hold the sides of the ink tank; ink may splash.


  3. Install the Ink Tank

    snapinatank.gif

    Press the PUSH mark on the ink tank until it clicks into place.

    Make sure the Ink lamp lights red.

    i_expl.gifCaution :Be sure to install it in a well-lit environment

    i_important.gif Important : Match the labels when installing.


  4. Install all the other ink tanks in the same way.

    snaptherestin.gif

    Install all the ink tanks.

    i_expl.gifCaution :Once you have installed the ink tanks, do not remove them unnecessarily.

    i_important_e.gif Important : Make sure all the Ink lamp lights red.


  5. Close the Scanning Unit (Cover) (B).

    shutthelid.gif


backtotop_button.gif

Mark

Apr 16, 2009 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

Canon pixma ip4600 black ink problem


The PGI-220 is the larger ink tank and is filled with standard black ink. The PGI-221 black cartridge is the photo black. There is no way to force the printer to use the photo black cartridge (skinny one) to print documents. The photo black cartridge is only used if you print a photo. I own a Cartridge World ink refilling shop and I can't refill these cartridges yet. There is no way to reset the ink level chip without a resetter and any replacement chips you find on the internet are technically violating patent law.

Jan 28, 2009 | Canon PIXMA iP4600 Color InkJet Photo...

1 Answer

PIXMA IP1500 - CANON PRINTER


Confirm that the ink tanks are installed properly When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head.
  1. Check that the printer is powered on and open the front cover.

  2. Wait until the print head moves to the center.

  3. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg


    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg


    Ink tanks installed incorrectly

  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  5. Close the front cover.

Jan 09, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

Canon pixma IP 1500


Seat the print head Below is the procedure for seating the print head and ink tanks:
  1. Open the printer's front cover.

  2. Raise the print head lock lever, and lower the print head lock lever firmly.

    ip1500_insert_ph.gif

  3. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg

    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg

    Ink tanks installed incorrectly

  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  5. Close the front cover.

Dec 04, 2007 | Canon PIXMA iP1500 InkJet Photo Printer

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