Question about SanDisk Sansa e250 MP3 Player

1 Answer

Turns off and on

I have a similar problem that someone else reported. I purchased my mp3 player about a year ago and just yesterday, when I began syncing files from Windows Media Player, for some reason, the player turns off. It happens only when I try to sync music. Connected to my PC, it's fine and it charges. Please help! nicole

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  • Anonymous Mar 08, 2008

    player not recognized

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  • 15 Answers

As a last resort....don't sync it. Set the player to MTP mode and drag-and-drop files from your PC folder(s). Don't know about WMA files tho--might want to just stick with mp3..?

Posted on Dec 13, 2006

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Hi Amarine

I too have the same problem ( see my comment on the forum). I brought my YP mp3 a year ago and if i had known that Samsung's aftercare service would be so appauling i would NOT have purchased their products

The player was working ok / on and off for a few months , but then when i tried to delete or add sungs a message was say " You have to disconnect Windows Media Player before processing". Now Windows Media player doesnt automatically load so how is this? i thought .. So i tried not connecting to the internet - same message came up

When i contacted Samsungs who was EVER SO UNHELPFUL , they turned and said it is a software issue with my pc even though the PC is brand new

Their advisors was just as rude and clueless as the managers of Samsung

I regret the day i ever brought one of their products and urge others not to purchase any others


If someone who is technically minded can advise me on what i can do , i would appreciate it



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You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
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3.Turn player on
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7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

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