I have a similar problem that someone else reported. I purchased my mp3 player about a year ago and just yesterday, when I began syncing files from Windows Media Player, for some reason, the player turns off. It happens only when I try to sync music. Connected to my PC, it's fine and it charges. Please help!
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I am having similar symptoms on mine. Just began happening yesterday. When it's plugged into the USB port on my PC, Zune software thinks it's not connected. The Zune itself just keeps booting up repeatedly, but never stays on. When I put in on a charger, it works fine as long as it's on the charger. The moment I remove it from the charger, it shuts down. I've tried resetting it, to no avail.
I too have the same problem ( see my comment on the forum). I brought my YP mp3 a year ago and if i had known that Samsung's aftercare service would be so appauling i would NOT have purchased their products
The player was working ok / on and off for a few months , but then when i tried to delete or add sungs a message was say " You have to disconnect Windows Media Player before processing". Now Windows Media player doesnt automatically load so how is this? i thought .. So i tried not connecting to the internet - same message came up
When i contacted Samsungs who was EVER SO UNHELPFUL , they turned and said it is a software issue with my pc even though the PC is brand new
Their advisors was just as rude and clueless as the managers of Samsung
I regret the day i ever brought one of their products and urge others not to purchase any others
If someone who is technically minded can advise me on what i can do , i would appreciate it
This is the least of your concerns - change the battery again. The average life span of an mp3 player is less than 1 year. In 2009, consumer reports is finally going to come out with its reliability ratings, and mp3 players are going to fare worse than laptops which have a 43% failure rate in their first 3 years.
or formatting it and starting over, see if that helps
easy way to format
1.Shutdown player 2.Hold Rec button 3.Turn player on 4.Plug your player into the PC 5.Go to My computer 6.Find a Icon named 16Mb Format 7.Open that and make a new text file 8.Name it sansa.fmt 9.unplug player and it will say Formatting..... 10.when its finished it will reset , or shut off, when its done turn it on and see if that helps
I had a similar problem yesterday with my Creative ZEN V 2GB. After charging it with the USB, it wouldn't turn back on. No lights or anything. I read somewhere that if you hold down the power switch for a few seconds, and while holding down stick a pin or needle into the reset switch on the side, it will reset the player. Amazingly, this did work for mine. It now powers on with no problems. Hope that helps.