The conditioner always stays in the dispenser drawer during the wash cycle, despite cleaning everything. Even if you don't put any conditioner in, the slot in the dispenser where it should go also fills up with water which you then have to throw away manually by removing the dispenser drawer.
I had the same problem with my Bosch Classixx 1200 Express.
It was fixed today & I now know what to do in the future if it happens. The water gets into the soap/ conditioner dispenser drawer via 2 pipes. One points to the main detergent compartment and the other to the pre-wash and conditioner compartments. The pipes become clogged with a type of mould. This meant that in my machine the water was bypassing the conditioner. I had already removed the drawer and cleaned it up and cleaned the jets above with an old tootbrush but it hadn't solved the problem. The repair guy used a cable tie (one of those that is quite firm & will lock) and pushed it up inside the bigger jets. This loosened the black gunge. Then ran water thru from start of the basic cycles and all is now OK
Cable tie worked foe me. Thanks
Thanks for. that ive just cleaned jets got lots of gunge out and the conditioner now goes .
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The cable tie solution worked for me as well.
I got a medium cable tie and pushed it up the 4 holes, pushing around 2 inches of cable tie through the hole.
This black gunge seems to be an issue with these machines, but otherwise it's been OK.
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