We repeated the de-scaling and it seems to have taken care of the problem. (at least for now!)
Maybe there was a build up that the first cycle did not remove but the second cycle got it. Don't know for sure just glad it's working!
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I think you have something in the flow meter. When the flow meter is restricted on the intake it doesn't turn the flow meter. The spinning turbine is what clears the lights. You will have to take the top off. Pull the plug on the machine from the outlet.
There are 2 screws #1 in the back top of the machine.
Lift the top up a little.
Push the back of the machine at the top away from the main body about 1". This disengages the grinder mount pins. These will need to be engaged when you reassemble.
The tube on the back goes to the flow meter, located under the main boiler and behind the blue steam boiler.
Pry up on the bottom of the flow meter ( white piece with the 2 tubes entering)
Pull out when it is disengaged.
Hold the flow meter in one hand and with the other hand twist the top of the flow meter counter clockwise about 30 degrees.
There will be 4 pieces. 1. The top. 2. The bottom. 3. The O-ring. 4. The turbine with the black dot pointing up.
The plug will be in the top piece on the intake tube. Pull the tube off by pulling the end of the hose on the top piece. Do not just pull the tube.
Look inside the top piece and see if there is an obstruction. Clear the obstruction and the tube of all particles, then reassemble.
The O-ring goes on the bottom piece, then the turbine with the dot up, then the top and push down and twist the top clockwise so the outlet tubes are opposite the 2 legs in the back.
Slip the flow meter back into the machine under the main boiler.
Set the back (black back) up against the back of the body.
Lift the grinder mount (black mount) up a little and pull out on the back until the pins pop into the grinder mount.
Replace the top back onto the machine. Sometimes you have to wiggle the knobs a little to get it to fall into place.
The back part of the top should be flush with the back. To replace the screws you need to push in on the sides to align the holes. I turn the screws backwards first to align the screw holes. Then tighten.
Now plug in your machine. Replace the water tank. Turn machine on. Open knob for water.
Light should clear and machine should heat up.
What causes this problem is removing the water tank and then working with the beans. To prevent this from happening is when working on the water system, keep the lid on the beans, and when working on the beans, keep the water tank on the machine and covered.
Removal Step-1: Remove beans that are in the bean hopper without spilling them inside. (Use Vacuum). Step-2: Remove the beans container by removing 3 phillips head screws. Remove the rubber gasket from below the hopper. At this stage the upper burr will be visible. Step-3: Rotate counter-clockwise the outer ring of the grinder assembly (the ring has gears half way around), until the red mark is at the 9 o’clock position, looking at it from the front of the machine. Step-4: Lift the upper burr by using the fins that are on top. Press lightly on the doser adjustment gear, to clear it from the dose adjustment gear. Cleaning- At this stage, the grinding chamber will be exposed. Clean out any crushed coffee in the grinder chamber and the burrs. Use Vacuum and cleaning brush. To Re-Assemble Step-1: With the red mark on the outer ring still at the 9 o’clock position, replace the upper burr back into the grinder. Make sure that the red line (on the upper burr) is at the 3 o’clock position. This position will align the other tabs as well. During re-installation, press slightly on the doser adjustment gear so the upper burr will clear it as it is placed back in. Step-2: With the Upper burr in place, rotate the outer ring clockwise until it stops. The two red marks should be aligned at the 3 o’clock position underneath the doser adjustment gear. Step-3: Replace the soft rubber gasket back on the upper burr. Use the fins to align it properly. Step-4: Slide the doser adjustment gear toward the front of the machine until it stops. Step-5: Before replacing the bean hopper, rotate the grinder adjustment wheel to Zero (0), and the doser adjustment wheel to Minus symbol (-). Place the bean hopper into position on the machine, slightly adjusting each adjustment wheel as you are placing it down in the machine. Once in place, fasten the bean container with the 3 screws. Test each adjustment wheel through the full range of motion. The grinder knob rotates from 0 to 18 and back, and doser knob from Minus (-) to Plus (+) and back. Now position the grinder adjustment knob at Eight (8) and the doser adjustment knob to the halfway point between the Plus (+) and the Minus (-) marks. This will put the machine back to the factory setting. When using for the first time after adjusting the grinder, it may take more than one grinding cycles to make the first cup of coffee.
The Italia is programmed to descale the boilers on its own, when set in the correct mode. To program the machine to descale it's self, do the following. With the machine turned on, push and hold the descale button (bottom right button). This should light the top right red indicator light. Mix your descaling crystals in your water tank. Stir until they are completely dissolved in the water. Next have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz's. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the top will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, push the descale button, then close and then open the steam knob again to let water just flow through the boilers until it is emptied by the machine, but don't turn off anything until the machine stops again on its own. This will clear the descale light. Refill the water tank again with fresh water, then open the steam knob to prime the machine and your ready to go.
More than likley you grinder has become seperated internally. You either need to disassemble the grinder completely, clean it and then try to reconnect the pieces or just replace the grinder. I have some. Just let me know, new or used reconditioned.
Hi You have a flow meter that needs to be replaced. It has probably been plugged with a coffee chip (usual cause) when the water tank was off. If the flow meter is restricted water can't flow or flow fast enough to spin the flow meter and the machine won't work.
Try this press the pre ground button then the coffee brew button, if water flows from the spout then the grinder chute is blocked, if no water flows then the brew unit is screen blocked. If grinder, then remove the brew unit and check the chute from the grinder.
Hei dory may be this can be helpful.Inside the machine take out the brewing group on the back panel there is asmall metal piston with 2 small orange rubber o ring.Try to replace that(is not easy since the position)were the o ring are locate is very unconfortable but is something i believe you can do it.That one is the main connector between the inside and the conjunction with your brewing group.