Question about Philips SA5125/37 MP3 Player

1 Answer

It wont turn on

I plug it in and it says do not disconnect then it says OK but it does not turn on

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  • jjaass Nov 30, 2008

    i plug my mp3 in the computer to charge it but when i took it off it want turn on

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  • Master
  • 8,596 Answers

May be hardware, but do the following to be sure:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Dec 12, 2008

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