Question about Onkyo DR-C500 Multi-disc DVD Player

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Dvd stops dvd will play half way then start freezing the frame, have to fast forward a bit to get it to correct. thanks, katman

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Re: dvd stops

Hi "DVD players with freezing video", is a common problem, and is usually a sign of a bad laser, or video processor, that give out after they heat up part way through a movie, but what you describe about fast-forwarding a bit, and the problem goes away, would lead me to believe that the problem is not either of those. It sounds like there may be possibly some obstruction on the sled rails that the laser rides on, or sometimes the nylon gear that moves the laser splits, or has dirt in the teeth that can cause this problem. It sticks at a certain spot, then once you get past that spot it operates fine. If it was a single disk player, I would say it would be worth taking the cover off to see what you could see, (being careful not to expose your eyes to laser radiation,)but being a multi player, it is very difficult even for a tech to watch the mech operate. I hate to say this, but I would advise you shop around for a repair place that has a low bench fee to check it out, and if it's dirt in the teeth, it should not be an expensive repair. I don't know what you paid for it, but Onkyo has been a high end brand, and it's a multi player, so it may well be worth it. I hope this helps you in some way!

Posted on Nov 30, 2006

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