Question about Samsung WF337AA Front Load Washer

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Energuide washing machine won't drain

I washed a blanket in my washing machine and it stopped without draining the water. what shall i do?

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6 Suggested Answers

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SOURCE: error code de on samsung front loader J845

The door lock is the problem... try to push the door harder... or change the door lock! It is usually done in 5 minutes.. .... if it is only 5 months... you have a warrenty!

Posted on Jan 26, 2009

  • 22 Answers

SOURCE: washing machine not draining or spinning. samsung

Samsung washer drain pumps usually have a trap that may be holding a large amount of debris (buttons, pins, coins, etc) and lint packs around all of it and the water can't drain, which means the unit won't spin. A more complete model number would be required to find out if the trap is accessible by removing the front panel or not.

Posted on Apr 25, 2009

  • 1 Answer

SOURCE: Our samsung j845 front load washing machine won't

SAME THING HAPPEND TO ME, SORRY BUT YOU NEED A NEW WATERPUMP, THEY GO ON THEM WASHERS ALL TIME. I REPLACED 2 AND HAD MY WASHER JUST OVER A YEAR. NOW ITS THE DOOR

Posted on Sep 29, 2009

  • 127 Answers

SOURCE: Washing machine will not drain all the water. If

there is always a little water left in the drum assembly when done pumping. however it is usually well below the level of the clothes basket/drum so that there is none contacting the clothes when at rest.
if you can actually visibly see water within the clothes basket/drum when the cycle is complete, then check below.
have you lengthened the drain hose beyond the standard length to reach to your taller than normal sewer/drain inlet??? if so then you're getting more water returning to the unit when the pump shuts off and if the extra hose is long enough then theres enough water returning to your tub so that the basket sits in water at rest..
if so you'll need to install a check valve to keep the additional water from going backwards into your unit. some of these units have one built into the drain hose where it connects to the pump.. i tried looking yours up via the model # listed on the 1st page but got nowhere with that number.

you could also have a restriction in your pump or drain assembly that may be slowing things down some.. can't be of more help without proper model # though..
hope this helps,
best of luck,
ttfn

Posted on Oct 25, 2009

ginko
  • 19396 Answers

SOURCE: my washing machine wont drain

Hi.

Check if the drain hose is kinked or blocked.

Try resetting and running a short cycle with machine empty.

Empty the machine , disconnect power and access drain pump hose.

Depending on the model this is located behind a panel at the rear of the machine, or accessible from a panel on the front lower side.

Instructions on how to reach the pump are in the manual.

The panel is held by screws and may have a trim on top.

Once you reach the pump, free the hose, collect water, remove blockage.

If that does not fix the problem, then parts must be tested.

Pump may be faulty, but more often the problem is caused by the pressure switch.

Regards.

Posted on Nov 13, 2009

Chesc
  • 59 Answers

SOURCE: Samsung washer keeps reading ND. Have manually

The nd error code stands for No Drain.

Try following the steps here:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=4&PROD_SUB_ID=864&PROD_ID=866&AT_ID=149972

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)

Posted on Jun 07, 2011

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Washing machine won't drain

When your washing machine won't drain, it could be as simple as a kinked hose or as complicated as a faulty impeller on the pump. Overloading your washing machine can cause items to be swept into the space between the inner and outer tub, leading to clogs in the drain hose or pump. These clogs may be the reason for why your washing machine won't drain. Here are some steps to help you determine the problem and solution:

1. Pinched hose: Is the drain hose at the back of the washer been flattened or twisted in any area? A pinched hose could prevent the water from draining thoroughly. Gently straighten the hose, and make sure there is sufficient room between the back of the washing machine and the wall to prevent a repeat of the problem.

2. Clogged drain hose or pump:
Does the drum spin normally, but the washing machine won't drain the water? Sometimes a piece of clothing, money, fabric or other debris gets into the water between the inner and outer tub. It may then make its way into a drain hose or even into the pump itself. The farther into the machinery a clog goes, the trickier it can be to remove. Call a repair professional for help.

3. Faulty timer: Does your machine fill with water and begin agitating, but the cycle never advances far enough to allow the water to drain? The timer that controls the cycles may be broken. Arrange for washing machine repair service.

4. Worn or loose belts: Are clothes still soaked at the end of a wash, even though the washing machine appears to go through the spin and drain cycles? The timer that controls the cycles may be broken. This is a job for the pros.

5. Faulty or jammed internal impeller on pump: When the spin cycle starts, do you hear a humming noise? The internal impeller that moves the water through the drain pump may be faulty or jammed. A grinding or grating sound is almost always an indication of a coin, button or other object colliding with the impeller. Have a washing machine repair expert determine if the impeller is jammed and can be cleared, or if the pump needs to be replaced.

6. Pump failure: Is your washing machine more than 7 years old? Your pump may simply have worn out. Even if it sounds as though it is running, the pump may not be working well enough to draw the water out of the machine. Replacement parts for pumps are generally unavailable. A new pump may be necessary.

For more troubleshooting steps, see Washing machine won't drain. I hope this helps!

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