Question about Samsung WF337AA Front Load Washer
I washed a blanket in my washing machine and it stopped without draining the water. what shall i do?
The door lock is the problem... try to push the door harder... or change the door lock! It is usually done in 5 minutes.. .... if it is only 5 months... you have a warrenty!
Posted on Jan 26, 2009
Samsung washer drain pumps usually have a trap that may be holding a large amount of debris (buttons, pins, coins, etc) and lint packs around all of it and the water can't drain, which means the unit won't spin. A more complete model number would be required to find out if the trap is accessible by removing the front panel or not.
Posted on Apr 25, 2009
SAME THING HAPPEND TO ME, SORRY BUT YOU NEED A NEW WATERPUMP, THEY GO ON THEM WASHERS ALL TIME. I REPLACED 2 AND HAD MY WASHER JUST OVER A YEAR. NOW ITS THE DOOR
Posted on Sep 29, 2009
there is always a little water left in the drum assembly when done pumping. however it is usually well below the level of the clothes basket/drum so that there is none contacting the clothes when at rest.
if you can actually visibly see water within the clothes basket/drum when the cycle is complete, then check below.
have you lengthened the drain hose beyond the standard length to reach to your taller than normal sewer/drain inlet??? if so then you're getting more water returning to the unit when the pump shuts off and if the extra hose is long enough then theres enough water returning to your tub so that the basket sits in water at rest..
if so you'll need to install a check valve to keep the additional water from going backwards into your unit. some of these units have one built into the drain hose where it connects to the pump.. i tried looking yours up via the model # listed on the 1st page but got nowhere with that number.
you could also have a restriction in your pump or drain assembly that may be slowing things down some.. can't be of more help without proper model # though..
hope this helps,
best of luck,
Posted on Oct 25, 2009
SOURCE: my washing machine wont drain
Check if the drain hose is kinked or blocked.
Try resetting and running a short cycle with machine empty.
Empty the machine , disconnect power and access drain pump hose.
Depending on the model this is located behind a panel at the rear of the machine, or accessible from a panel on the front lower side.
Instructions on how to reach the pump are in the manual.
The panel is held by screws and may have a trim on top.
Once you reach the pump, free the hose, collect water, remove blockage.
If that does not fix the problem, then parts must be tested.
Pump may be faulty, but more often the problem is caused by the pressure switch.
Posted on Nov 13, 2009
The nd error code stands for No Drain.
Try following the steps here:
You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.
I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)
Posted on Jun 07, 2011
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