Question about HP Pavilion ZV5340US Notebook

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Battery Not Taking a Charge

Im not sure if its the AC Adapter, the female jack inside the CPU, or the battery itself. I just learned that I should take out the battery and see what happens when I plug in the AC Adapter, ill do that later. The problem Im having is simple. WHen I plug in the ac adapter, I see the lightning icon. Then about 10 seconds later it disappears and the battery icon appears. I have to take the ac adapter out and put it back in. Sometimes the connection will last 5 seconds, sometimes a hour or so. How can I solve this problem.

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Re: Battery Not Taking a Charge

Check on-board power supply, that produces 4 different DC voltages.

Posted on Aug 25, 2008

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Re: Battery Not Taking a Charge

It could be the ac adapter or a faulty jack as you mention, caused by a lot of use and twisting which can damage connections to the motherboard

Posted on Jan 07, 2007

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MSI S6000 power jack is very loose and does not make a connection to charge the battery or run off the electricity.


Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.

1. Removed the battery.
2. Connect the laptop directly to the power outlet without using the battery just for the meantime.
3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.
4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.

Hope this will help...Thank you for using Fixya...

Sep 25, 2011 | MSI S6000017US Laptop

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Its that the battery is not charging, and on the power meter icon its blinking four times orange and one time green. If I remove the battery, the laptop works with ac adapter. but if I reinstall the...

Check for a DC connector problem:

Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.

If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it

Feb 06, 2011 | Dell Latitude D610 Notebook

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No power! power cord is good, but when inserted in the charging jack(laptop) the inside is loose and no charge is being sent to the battery. How do I replace the inside thing so power can be sent to the...

Here below is a guide about how to repair laptop DC jack, may it will help.

Jan 20, 2011 | Balance PC Laptops

1 Answer

I have an hp dv2500 and it won't power on. Purchased a new power cord and battery still nothing. Reseeded the hard drive and ram nothing. Tried to power on without the battery and then restart nothing. The...


There's a lot of causes why this has happened in your laptop. Here are some possible causes and solutions to this problem:

Since you bought a new laptop battery, probably it is good and your AC power adapter also, because you said that the power cord light remains on. I think what you mean for the power cord is that it is the AC power adapter.

First, try to power up your laptop through the new laptop battery that you recently bought if you believe it is holding a charge and make sure you don't plug in the AC power adapter into your laptop. But before you turn on the laptop, make sure that the contacts between your laptop battery and your laptop motherboard is making a good connection. Because sometimes it will not, maybe something spilled in there or there's some dust covering the contacts or some sort of dirt and they're not making a clean connection. To be sure that this is not happening to the contacts or your laptop battery and the motherboard of your laptop, pull the battery out, take a toothbrush and just scrub in between the pins of the battery there and also scrub down the the pins where the motherboard connection is (which is the contacts between the battery and your laptop motherboard, where you install the battery). If you are done doing this, put the battery in and turn the laptop on.

If the steps above doesn't solve your problem, try this one:

* Pull the battery out
* Remove main supply
* Hold power button down for 30 seconds. This will drain the charges in your battery.
* Put only power supply in
* Do not put battery in
* Turn laptop on
* Put the battery in

If you're done doing the steps above and did not solve your problem you can try the steps below:

You have to test if there's a fix voltage on your AC power adapter by using a voltmeter, usually 18 to 19V DC depending on the registered voltage written on your AC power adapter. If there is, kinda bend or jiggle the power cord a little bit to make sure the connections is tight. If the voltage remains steady, then probably your AC power adapter is good. Now we have come to the point that we need to deal with your laptop motherboard. There's a lot of reasons why your laptop won't power on even if you have a good laptop battery and AC power adapter. Maybe your laptop motherboard is partially bad, like for example if the dc jack on your laptop is bad and is not making a connection to the motherboard then it might look like the battery is bad as well because the battery is now now holding a charge or even taking a charge. Now this has happened a lot to plenty of laptop owners where their dc jack goes bad. They think their batteries gone bad because is not taking a charge anymore, they got and buy a new battery and then decide to bring their laptop to a laptop repair company because of the battery's not charging even with the new battery, that's because the dc jack is bad. You're going to probably right into this a lot where the battery's not charging because the dc jack is bad and until you fixed that, the battery's never going to charged. So how do you test if your dc jack is bad? It's simple, plug in the AC power adapter, take the battery out of the computer. If the computer doesn't power on then you know you have a problem with the dc jack. The only way to solve this, is that you have to disassemble your laptop, start taking components out one by one and finally, take the laptop motherboard out. Afte you've taken the motherboard out, look where the dc jack is connected. After you will find it, take a file tool and file off a spot on the motherboard where you can reattach the power jack and use a wire to reattach the power jack to the motherboard.

Hope you will find this answer helpful. God bless

May 14, 2010 | HP Pavilion dv2000t 14.1" Notebook Laptop...

1 Answer

Battery will not charge. The battery is new, verified on another laptop and it works fine (takes a charge). Unit works fine when connected directly to AC. The laptop is a Dell inspiron E1505. How do I...

This isn't easily done. Have you recently replaced your power adapter for any reason. I've found that some laptop batteries won't charge if the charger is just slightly different from the original one, even if it's another Dell power adapter. If you haven't replaced the power adapter recently then it may be that your female power jack isn't properly seated or soldered into the motherboard. To reseat or resolder the jack with require you do completely dismantle your laptop. If you're not confident it doing this, then don't try it yourself. Also, resoldering the jack isn't as easy as it would seem either. Before doing any dismantling, remover your battery, turn on your computer and gently wriggle the adapter around in the female jack of the computer. Does your computer shut off on you? If so, then you definitely have power jack issues. See

Mar 13, 2010 | Dell Inspiron E1505 Notebook

1 Answer

New AC Adapter Will Not Charge Battery/Operate Computer

Most probably static electricity killed some circuitry inside your laptop.

Nov 12, 2009 | Acer Aspire 3610 Notebook

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I can't charge my battery nor use the laptop.


Oct 27, 2009 | Gateway MX6214 Notebook

2 Answers

Battery wont change

A problem is just like a mountain. You don't jump over the mountain, you climb it in steps, one step at a time.

1.How old is the battery? 1 to 2 years old, you can expect it to be at the end of it's Life Cycle. Batteries are rated in so many hours of usage.
Best bet is to let the battery charge 24 hours, then try it.

Would be nice if you someone else that has an Inspiron 1525, and they would try to charge your battery. If it doesn't charge up, you would know it's the battery. If it does charge up you can move on down the charging system, to try to find the problem.

2.AC adapter, (Charger) If you have a multimeter, set it to the 50 volt DC scale.
Laptop and desktop computers use DC current. (Direct Current) Your house, for example, uses AC current, (Alternating Current)
AC is converted to DC by the AC adapter, (Charger)

An example of DC current are flashlight batteries, and your laptop battery.
DC current has a Positive pole, and a Negative pole.
The center pin of the plug of your AC adapter is the Positive pole. Any of the four outside pins on the plug, are Negative.
The Red, (Positive), probe of the multimeter goes to the center pin. The Black, (Negative), probe goes to any of the outside four pins on that plug.
Example of a DC Power Jack, for the Dell Inspiron 1500 Series of laptops, 1525 and 1526, (This is the jack inside your laptop, where you plug the AC adapter into),

3.It may be that DC Power Jack itself is bad, or one of the solder connections is cracked. It's hard to see it clearly on the link I provided, (So I Right-clicked on it, Save Image As, and put it right in my My Pictures folder. Then I magnified it), but in the photo you will see some metal pins sticking out of the rectangular body.

The metal pins are sticking up. In reality those pins go down, when the jack is mounted on the motherboard. They go through the motherboard, via holes, and are soldered on the other side.
It is these solder joints that may crack, is what I'm referring to.

Solution to 1?
Obviously buy a new battery.

Solution to 2?
If your multimeter findings show lower voltage than needed, it's time to buy a new AC adapter. They have generic ones that can be used on a variety of laptops. The voltage will be stated on the top of the AC adapter.
Example: 19.2V-1.0A
That's 19.2 Volts at 1 AMP.

It may just be the plug end on the AC adapter itself. The plug end that goes into the DC Power Jack, on your Inspiron laptop.

Solution to 3?
Unless you are a skilled Electronics Technician, and have Excellent de-soldering/soldering skills, I advise taking it to a computer repair shop. It may not just be cracked solder joints. The DC Power Jack may need to be replaced. Maybe the motherboard is one of a bad design, and where the DC Power Jack attaches to it, has cracked.

Jul 25, 2009 | Dell Inspiron 1525 Notebook

1 Answer

AC Power adaptor wont work without usb printer connected

Hey alberto,
First off thanks for choosing The Ac adapter itself could be bad or it could be the dc jack. And also the problem with your cpu fan could also be that the fan has gone out or the motherboard itself needs to be replaced.

Feb 15, 2009 | Sony VAIO FRV28 Notebook

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