Question about Tomtom GO 910

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TomTom910 not charging

I plug in my TomTom 910 amd the green light comes on but it is not charging. When I first got my TomTom I did not know I had to push the button to relish it from the docking station. I think I broke something. What do I do?

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  • Anonymous Nov 17, 2008

    my tomtom 910 wont charge if you twist it to the right whilst in the car dock it will charge but as soon as you release it it stops chargeing can any boby help its out of warruntey

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This is a common problem with the 910. Try putting an obstacle in the way of the wire to keep it on. Better still is to not use the home dock at all. Just plug the home charger in to the windscreen mount (device connected of course!) and charge it that way. You get a better charge and it will stay on.

Posted on Nov 24, 2008

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1 Answer

TomTom GO 910 won't turn on.


Two possibilities:
- if someone has used the wrong charger, and connected it to a 12V supply, the mainboard may be damaged. In that case, you need a replacement.
- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.

Feb 08, 2010 | Tomtom GO 910

1 Answer

Blank screen but green light is on


I have had this on my 910, It turns out that the motherboard needs replacing and after looking on here its quite common.

Its quite esay to replace and perhaps worth changing the battery whilst your in there as well.

Google for instructions or flick through this site.

Apr 15, 2009 | Tomtom GO 910

1 Answer

Common problem with TomTom GO 910


Others have found this site helpful with the 910

Dec 12, 2008 | Tomtom GO 910

7 Answers

My Tomtom 910 is having charging issues.


Hi Evan,

The rubber bungs often come out but it doesnt usually effect the charging although the rubber bung is there to help reduce vibration when used with a mount in a car. I have had many 910's here in the past with the bungs missing but never had any problem with them latching into the mount. I would think your problem is either some other plastic part is worn or broken. However , if you feel that the problem is the bung then I would go with your instinct but you might have to find something else to fit in the hole as parts are not readly available for TomToms unless you buy a whole unit thats faulty to use as parts / spares. Im'e sure something could be made to fit possibly part of an eraser or similar rubber part. You might also be able to use a small rubber cable grommet or similar.
As far as I know , it isnt possible to get a virus on to the TomTom as such but it is possible to get corrupted data on the hard drive ( or SD card with other models ) especially if you download things such as voices etc. I have had TomToms here were owner has downloaded comic voices and the files have caused very strange things to happen with the TomTom. I even had one where a voice file was making it look like the screen was damaged , so , your'e correct in thinking that way. In your case though , I doubt if the dowloaded voices have effected the charging , its more likely the poorly fitting mount thats casuing your problems.
If you manage to get the green light on ( this only shows power is going to the TomTom , it does NOT confirm charging ) then leave it for a few hourse before attempting to turn the TomTom on as that will ensure a resonable amount of charge especially if you battery is very flat.

Hope this helps . ( please rate the above reply if you think its helpful in any way )

Good Luck

Sep 20, 2008 | Tomtom GO 910

2 Answers

My tomtom go 910 will not switch on it has the green light on at the top left when plugged into a charger but nothing turns on when pressing button for 2 seconds any ideas??


In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

Sep 03, 2008 | Tomtom GO 910

1 Answer

The green light comes on but the screen wont


i have tomtom go 910,the green lihgt comes on,
but the screen wont come on remains black.
did some one know how to get it on?

Jul 27, 2008 | PDAs

2 Answers

Tomtom


stevi at the back of your tom tom where your windscreen dock goes there is a small rubber bumper if you look to the right and down you will see the reset button it is a small hole above the dock socket. sandy

Feb 21, 2008 | Tomtom GO 910

2 Answers

TomTom go 510


COMMON PROBLEM SO FAR WITH THESE. IF STILL UNDER WARRENTY CALL TOM TOM THEY WILL REPLACE THE BATTERY UNDER WARRENTY

Feb 20, 2008 | Tomtom GO 910

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