Question about Dell Dimension 2400 PC Desktop

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Dell Dimension 2400 PC Desktop - Can't connect to internet

I have the above computer with a Comcast modem and Linksys Wireless B 2.4 GHz broadband router. When I attempt to get online, I receive the following message: "IE cannot display the webpage - most likely causes (i) you are not connected to internet, (ii) the website is encountering problems, (iii) typing error." It's clear I'm not connected to the internet. It seems that the modem and router work as I can get online from a laptop using the router. As such, I believe the issue is with my desktop. I've skipped the router to go directly from the modem to the desktop. I've also pulled out another ethernet cord. No luck. Any other thoughts? Thanks!

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  • TenneT Nov 16, 2008

    Seems my Network Adapter had somehow been disabled. To fix, I went to My Computer --> Properties --> Hardware --> Device Manager --> Network Adapters and then re-enabled it by clicking on the X next to Broadcom. Thanks for all the help!

  • May 11, 2010

    What operating system is running? It sounds like some of the parts needed for networking are missing or corrupt. They can usually be reinstalled without too much trouble.

    If this is a problem that started recently and you have System Restore available, you might try restoring to a date when networking was working properly.


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  • Dell Master
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The NIC (network interface card) is integrated into the motherboard of the 2400 computer. Most likely that circuit is bad. To fix it you’ll have to replace the motherboard or purchase a NIC card and install it into one of the PCI slots on the motherboard.




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Posted on Nov 16, 2008

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I was able to locate manual and a troubleshooting guide.
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  2. Troubleshooting Guide
Summary: Your modem only supports 802.11b standard, which limits the throughput to max. 11Mbps (compare to 802.11g = 54Mbps, 802.11n = 108 Mbps). In other words: your connection is only about 10% of the speed compared to a wired connection via Ethernet cable (100 Mbps). So - if you can - you should try to use a wired instead of a wireless connection, but you have to decide what makes is more important to you: having no cable and you can be away from the modem or the connection speed.

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Hi Susie
With related to your particular issue it seems like that your broadband modem is not configured for the router. There are basically 2 types of connection. DSL and Cable modem. Verizon, ATT are DSL and comcast other providers give you a normal cable broadband connection. If its comcast make sure the cable from the comcast modem is going to the internet port in the linksys router and also make sure that there is a system connection the linksys router and the cable from the system goes to any of LAN 1, 2, 3 and 4 ports. Then reset your cable modem by using a pin and inserting to the reset hole in the modem. You could use the same step to reset your linksys router as well .If its a verizon or dsl connection you need to put normally your username and password in the router page. here is the link to how to configure linksys for your internet modem.
Here is a video as well on it?
http://in.youtube.com/watch?v=vSAXMO7aNzg

http://tinyurl.com/5tqqhl


Also post the linksys router model. your ISP modem model number and also information on how many systems are wired to the router and wireless and let me know if you need more help.

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