Question about Dell Dimension 3000 PC Desktop

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Dell3000 dvd drive will not eject if loaded


Dell dimension 3000 desktop. dvd drive will not eject a loaded dvd although it tries to. Sounds like it tries but it can't. The drive plays and operates fine in every other way. Without a dvd loaded it opens and closes without issue using the open/close button or the eject command from the OS. OS is XP SP3. Issue has been around for the past few years (sp2 and sp3). I am always able to open it manually with a paperclip. I do not feel/hear anything sticking when I open it manually. I did notice once that in safe mode it appeared to open/close fine without issue. Could this be a driver issue? all drivers are up to date as pr windows update..

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  • JDTec
    JDTec May 11, 2010

    Check on Dell's website for a\n updated firmware for the drive.

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  • 562 Answers

It is a normal problem i dont think it has ne problem

Posted on Nov 18, 2008

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Which is it a Dell 3000 or Dell 1100 ?

The jumper settings on the rear of the DVD drive; set the jumpers to "cable select" mode (if you are uncertain how to set the jumpers, check the documentation that came with your drive or look for a diagram printed on the drive itself). Insert your DVD drive into the selected drive bay and connect the IDE and power cables. Use the screws that came packaged with the drive to secure the component to the drive bay.

Dell Dimension 3000 Service Manual
http://support.dell.com/support/edocs/systems/dim3000/en/SM/sm.EXE Dell Dimension 3000 Users Guide http://support.dell.com/support/edocs/systems/dim3000/en/OM/j6758A04.pdf

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Click Start menu
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From the information describes, it seems that this is a software issue. I would suggest re-formatting the drive and to start with a fresh windows install..

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They probably can't load because they are loading at the same time and XP can't sort it out.
Remove the cable from the CD ROM and re boot but enter the BIOS and make sure it is no loonger there.
The nachine should load the DVD rom.
You can try adding the CD rom now, it may work but being XP it may grab the wrong driver again and hang up.
Download new drivers from Dell.com
Hope this helps.

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1 Answer

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1 Answer

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Make sure you have any and all Windows 7 updates from Microsoft, along with any updates for your DVD drive for use with Windows 7. Some components work fine using Vista SP2 drivers, but some will need an update to work with Windows 7.

This Microsoft site might help verify if your DVD drive is compatible with Windows 7:

http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

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1 Answer

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turn on the PC and insert a pin in the small hole on CD drive.it will be ejected.

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