Question about Computers & Internet

1 Answer

Phantom Floppy, Unknown Nonexistant, And Broken Optical Drives?

I know this sounds extremely mean, but I haven't had any problems with my computer until I let my brother use it for 2 hours to play a FPS. Then things screwed up. I have done full virus scans from 4 different scanners and just can't figure out what the deal is.

One day, I went to burn a DVD and, lo and behold, both my brand new Asus SATA DVD burner and my faithful Sony IDE burner simply weren't there. Instead I have a floppy drive that doesn't exist. I installed all the drivers associated with my motherboard (Asus P5N-E SLI) but no luck.

I opened my Device Manager to find my Optical drives each had an ! over them with the following error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

The phantom floppy was "working properly" and the Unknown device had the following error: "This device is not configured correctly. (Code 1)"

Attempting to reinstall the optical drives, uninstall the floppy and/or the unknown device solved nothing. I even switched IDE cables, thinking the old one I was using was bad.

I have no idea what to do at this point besides reinstall windows, which I really don't want to do. Everything works fine in Linux Mint ( so I know it's a windows driver issue.

Posted by on

  • echolynx Nov 16, 2008

    Thanks, but I already tried that and it simply reinstalls with the same problems:

    IDE optical drive doesn't work (Code 39)

    SATA optical drive doesn't work (Code 39)
    Phantom Floppy is Fine

    Good news: A reinstall of my northbridge driver has successfully banished my "Unknown Device". One less thing to worry about.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Delete all of the optical and floppy drives in Device manager by right clicking and either choosing delete or uninstall.. Once they are deleted, restart the computer. They should straighten themselves out after rebooting

Posted on Nov 16, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Software for iomega ditto 2.0 gb

these drives are so old, even I don't have the software. If I should haven I can't read it, because I done have any floppy disk connected to any computer. But if you really want the drive to run, why not try a program from Novastor. Or connect them, to check your drive is still supported. But first make sure your computer can connect the drive. Because newer computers don't have floppy connectors nor SCSI interfaces.

Backup Software for Home Users and Small Businesses the drive.

May 15, 2014 | Iomega Ditto 2GB Ditto Tape Drive

1 Answer

How do i get floppy disk to run on windows 7..

Your computer is running a 64 bit Operating System. This means it is compatible only with 64 and 32 bit software. It is extremely likely that the floppy disk your are trying to use contains 16 bit software which was common in during the era of floppy disks.

The solution is to use VMWare, Virtual Box, or similar software to virtualize a 16 bit compliant operating system.

Jul 27, 2012 | Sabrent sbt-ufdb SBTUFDB USB external 3.5...

1 Answer

Mercury mother press F1 problem while FDD disable what to do this problem?

f1 is not bord problem. repair operating system. fdd( floppy drive) we can see hard drive/ optical drive/fdd in bios if we have not floppy drive in our computer we should do dodisable it in bios. i f we not do disable it in bios computer take along time in opening period it means bootin to serch floppy drive,

Nov 03, 2009 | Mercury P4VM800M7 Motherboard

1 Answer

I am havening a problem with my 2gb memory can i fix it

you can apply fresh hot solder from your flash board to recover your files, its a matter of lose connection from memory to usb terminal.

Aug 17, 2009 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

Acer optical drive device locked

without knowing which version of the program you got I can suggest for you to:

press start
select run


hold down windowskey and press r

type in services.msc

find the elock service, right click properties, disable the service, and stop the service.

you may need to set a new drive letter for the optical drives
(right click my computer - manage - left side disk management - find drives without letters, right click assing or change drive letter)

if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.

Sep 06, 2008 | Computers & Internet

1 Answer

Is it possible to run two CD drives with the jump cable?

The Latitude CPx only has the capability of running 2 IDE devices (1 HDD, 1 CD-ROM) The optical drive can be connect via the drive bay in the chassis or the Cable. If Optical drive is connected via cable only the floppy can be used in the bay.

In short, you can't use 2 optical drives at once.

Jun 08, 2008 | Dell Latitude CPX Notebook

1 Answer

The Z1D CITIZEN floppy drive on this computer cannot read disks. When you put a disk into the drive, it constantly returns a dialog message in windows asking to format the drive - and cannot read any of...

some floppy can read and some floppy cant read
it means that ur floppy drive reads the information which they originally save it from citizen floppy drives. Floppy drives like citizen if u use in any place u can use the citizen floppy drive any where

Feb 15, 2008 | Citizen 1.44MB 3.5-Inch Floppy Disk Drive...

1 Answer

Stopped working all of a sudden

Hmnmm.... try getting a new IDE ribbon cord, your existing one may be broken.

Sep 28, 2007 | Sony (MPF920-Z/131) Internal Floppy Drive

1 Answer

Flash drivers

it depends how it is broken. you might be able to replace the USB connector and have it fixed again.

Sep 05, 2007 | Imation (01946) External Floppy Drive

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides