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Phantom Floppy, Unknown Nonexistant, And Broken Optical Drives?

I know this sounds extremely mean, but I haven't had any problems with my computer until I let my brother use it for 2 hours to play a FPS. Then things screwed up. I have done full virus scans from 4 different scanners and just can't figure out what the deal is.

One day, I went to burn a DVD and, lo and behold, both my brand new Asus SATA DVD burner and my faithful Sony IDE burner simply weren't there. Instead I have a floppy drive that doesn't exist. I installed all the drivers associated with my motherboard (Asus P5N-E SLI) but no luck.

I opened my Device Manager to find my Optical drives each had an ! over them with the following error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

The phantom floppy was "working properly" and the Unknown device had the following error: "This device is not configured correctly. (Code 1)"

Attempting to reinstall the optical drives, uninstall the floppy and/or the unknown device solved nothing. I even switched IDE cables, thinking the old one I was using was bad.

I have no idea what to do at this point besides reinstall windows, which I really don't want to do. Everything works fine in Linux Mint (linuxmint.com) so I know it's a windows driver issue.

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  • echolynx Nov 16, 2008

    Thanks, but I already tried that and it simply reinstalls with the same problems:

    IDE optical drive doesn't work (Code 39)

    SATA optical drive doesn't work (Code 39)
    Phantom Floppy is Fine

    Good news: A reinstall of my northbridge driver has successfully banished my "Unknown Device". One less thing to worry about.



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Delete all of the optical and floppy drives in Device manager by right clicking and either choosing delete or uninstall.. Once they are deleted, restart the computer. They should straighten themselves out after rebooting

Posted on Nov 16, 2008

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