Question about NetGear : WG111 54 Mbps Wireless USB 2.0 Adapter, RETAIL (DSNGWG111)

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No internet on Wireless home network despite ''excellent'' signal

I'm trying to re-connect my wife's computer to the a home network after ignoring the problem for months. The Dell Dimension 5150 connects to a128bit encrypted home network via a Netgear WG111 v2 wireless USB adapter. I have manually entered the WEP key and used Netgear's Smart Wizard to configure the USB device. The computer reports ''excellent''signal strength. The internet runs fine on other computers, through a Netgear Ruckus wireless hub. I've tried removing installation for an old Dell wireless USB adapter (figuring that that might interfere).

Any ideas would be much appreciated.

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Go to a command prompt, one way is to go to start, run, cmd and once at the command prompt, type in ipconfig or winipcfg depending on the os. You will get an address like 192.169.1.43. Check that address against one of the computers addresses that can get to the internet. If the first three octets ( the 192.168.1 part) are the same, then check subnet mask. That will be in the same information that you got when you ran ipconfig. If they are different, type ipconfig /release and then hit enter in the command prompt. Once that is done, type ipconfig /renew. That should fix your problem.

Posted on Nov 16, 2008

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When Windows Wi-Fi utility reports available wi-fi networks, does yours show up? I would imagine so, if you're being prompted for the key, and you entered it. So, you should be connected to the LAN at that point.

Then it is a question of connectivity. Using "My Network Places", see if you can detect the other computers on the Local Area Network. If they don't show up, but all indicators say you are connected, right click on My Computer, then Properties. On the popup box, you will see "computer name", and beneath that, "workgroup". Make sure that computer is in the same workgroup as the rest of the network. If not, the bottom button will allow you to change the name of the workgroup.

If you can see the other computers on your network, but you just can't reach the internet, take a look at whatever firewalls you are running, and make sure that PC isn't being blocked by one of them. An easy way to check is to temporarily turn all of them off, and see if things start working.

Also, if you can access your hub (using the web interface), check there and see if the Dell desktop is showing up as a connected device at the router.

I would almost bet it is a workgroup issue, but if it isn't, let me know. There are several other things we can take a look at.

Cheers
Nick

Posted on Nov 16, 2008

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