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Cabelas XPG LI flashlight-stays on only 10 seconds after charging

I bought this $130 flashlight in 10-07 and has been used for a total of 10 minutes total since then.It recharges for a total of 20 minutes before showing ''charged'', but then the light will only stay on for a total of 7 to 10 seconds before shutting completely off. As you see, I paid pretty good money hoping for a decent flashlight, and I thought it would be worth it to take it somewhere to be repaired. I live at 64040.Would I take it to Cabela's of Kansas City, KS to get it repaired? Thanks!

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Even though you've had the light for over a year, I would take it back to the Cabela's, get a manager, explain the problem, and see if they will simply exchange it for a new one. They have pretty good customer service, and if it is one of their own products, then I would expect them to stand behind it.

By the way, sounds like the battery is not holding a charge. Before taking it back, try charging it with the car adapter (it should have come with one) in case your AC Charger is bad. May be that your light and battery is fine, and you have a bad charger.

Also, they do still sell the flashlight there.

Cheers
Nick

Posted on Nov 16, 2008

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Yes, they should be able to repair it themselves or send it in to be repaired or they may even replace it for you. Just be nice to them and they should give you excellent service. Let me know if you have any other questions. One thing you could try is to charge it overnight and see if it shows any difference for time of use as it may just be saying that it is done before it really is.

Posted on Nov 16, 2008

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Hey, the battery needs to be replaced most likely. There is a repair service locator on the right ->

have you tried contacting Cabela support for repair service?
http://www.cabelas.com/cabelas/en/templates/community/customerservice/customer-service-home.jsp?cm_re=store*topnav*cs&cmCat=netcon&cm_ven=netcon&cm_cat=Google&cm_pla=Cabelas%20XPG%20LI&cm_ite=netcon&rid=0180101070502


Posted on Nov 16, 2008

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Hi,

Here is the contact no. Kansas City, KS #1-913-328-0322

Posted on Nov 16, 2008

  • Priya darshan Nov 16, 2008

    That is the contact no. of the retailer for your product.Give them a call and they will tell you the location so that you can get it repaired from them.

    Thank you.




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Any Cabela authoirized repairer will be able to fix it, including Cabela's of Kansas City. If you tell me your city \I can find the nearest service point contact.

Posted on Nov 16, 2008

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