Question about Compaq Presario 5716 PC Desktop

1 Answer

Frozen during boot-up, keyboard still works

Hello, I have a problem with my HP computer. It is a little old (about 6 years old). When I turn on the computer, the usual screen of "COMPAQ" appears, but rather than continuing to the blue screen that indicates Microsoft, it now stays on the COMPAQ screen. This happened a few times lately, but before I just randomly hit Ctrl+Alt+Del a couple of times and then it would reboot and continue just fine. But this last time even the Ctrl Alt Del won't do. It just stays in the COMPAQ screen. Can you please help me? Thank you..

Posted by on

  • Anonymous May 06, 2009

    My computer has just frozen at the compaq splash screen. It will not go past it. Can't access boot menu etc

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 624 Answers

Sounds like the PC is running into a hardware failure and the Compaq splash screen is probably hiding some additional information. It?s been a long time since I've owned a Compaq, however, what you need to do first is eliminate the Compaq screen to show us whatever boot details it may be hiding. I seem to recall on my old Compaq (and most Dells) I had to disable the Compaq screen in the BIOS settings. Hitting the F10 key as soon as the Compaq screen appears I believe will get you into the BIOS program, however, be warned if you change anything in there by accident you will be causing yourself a world of trouble. After you get into there you want to look for the Boot selection of the menu. In there somewhere will be a setting referring to something similar to ?reveal boot details? or hide splash or Compaq screen?. If it isn?t obvious let me know, I?ll have access to an older Compaq with a similar BIOS and can give you more details. If you are able to disable the splash screen reboot the PC and watch for errors. Based on the age of the machine and past history I suspect you?ll find a boot disk or read error.

Posted on Nov 28, 2006

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Use an older keyboard on a newer computer? My wife likes the feel of the old one.


why not buy a real keyboard. for USB?
vast types, even for $8.
hp what you never side what HP puter.??
hp made them for 33 years, 1984 to now.
endless.
my guess newer HP, like 10 years or newer
and has USB ports
then you found a USB to PS/2 adaptor (vast types exist)
but many dont work. right.
btw this is classic failure from 1999 to to now.
endless posts world wide,,,
the trouble is the PS2 keyboard, send commands very different that USB does.
Try this go to bios and turn on legacy USB>
maybe it can see he keyboad at boot (bios sees t first)
then BIOS passes this discovery to windows 10..
ive not touched or seen a PS2 keyboard, in years.
like year 2000?> 18 long years ago.
im old. worked them all.
PS/2 >>>>>adaptor >>>> USB modern system.
the adaptor must do 2 things, send power correctly to the KBD.
then translate PS/2 sings to USB sigs.
then BIOS needs to understand plug and play IDs from PS2
if missing IDs, or garbled, its born dead.

good luck there.
btw your pc is not PS2 certified so....

Sep 10, 2017 | HP Computers & Internet

1 Answer

Hp pavilion a4311f, hp support assistant still frozen and 'a error occured'


Restart your computer
During the boot process you will see on the screen to press a certain key to enter setup usually the delete or F2 key

Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart if this fails to fix the problem

During the boot process tap the f8 button three times this will boot into safe mode where the only things working will be your mouse and keyboard enabling you to attempt to repair your computer

you could select the option start at last known configuration that worked this will tell what file has been corrupted or missing you might be able to work your way through problem if you are unable to find a solution

restart back into safe mode you might need to select your operating system to load into safe mode

click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred

you might use the system restore to restore your system to an earlier time
click start all programs accessories system tools you should see your system restore option

hope this helps you

Apr 17, 2012 | HP Computers & Internet

1 Answer

Hi. When I try to turn on my HP mini it tells me to "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" I have tried almost everything I know how...


Your hard drive appears to be corrupted. Your computer is telling you that the boot sector cannot be read. If you have recovery discs, you may try a recovery. A full recovery will erase all your personal files. If it gives you an option to restore to an earlier working startup or repair startup, choose those options first.
Since it is an HP, it will give you the option of running the recovery program from the protected area of the hard drive when the HP screen comes up during startup. Pushing F11 during the startup screen on an HP will nomally take you to a recovery mode. F9 may take you to a diagnostic and you can check your hard drive from there.
You can press F10 to enter the Setup menu. You can check your basic settings to see if the computer is registering your hard drive. Do not make any changes in the Setup Menu unless you know what you are doing.
You can boot your computer from a bootable DVD or USB device (press Esc key during startup to change your boot order) and then try to copy your files to a USB drive. Once your files are safe, you can attempt to recover Windows without fear of losing your data.
If you are handy with your hands, you can remove the hard drive and connect it to another computer via a USB adapter to copy your files to a safe location or/and run diagnostics.
Quite often, a virus will target your boot area of the drive rendering it unable to boot your computer, but the drive and your data can be recuperated. USB adapters for laptop hard drives can cost you as little as $10 on Ebay.
Good luck

Jul 31, 2011 | Computers & Internet

2 Answers

The Mouse and Keyboard are frozen and will not work. Pressed unlock mouse button but did not respond. What do I do?


Restart by pressing the Start button and keep pressing until it shuts down. Then restart.

Here is more on this subject:
http://www.computing.net/answers/windows-xp/hp-pavilion-is-frozen/162636.html

Jan 07, 2011 | HP Pavilion dv9000z Notebook

1 Answer

The keyboard on my Dell Laptop Studio 1640 appears to be frozen. It will not accept any commands from the keyboard. At first the computer booted up naturally into Windows 7 then I could not perform any...


Try connecting an regular old USB keyboard to the computer. Sometimes computers won't boot if a functional keyboard cannot be found during it's Power On Self Test.

If that is the case, then the laptop's keyboard is fried and needs to be replaced.

Nov 15, 2017 | Dell Studio XPS 1640 Notebook

1 Answer

I Have an old HP pavillion model N3410. I am trying to access BIOS or change boot order but it won't let me. I've tried pressing f2 during reboot but it goes straight to normal windows me startup.Also...


Turn the computer off.
Hold down any key on the keyboard, and turn the computer on.
You might get a "keyboard error, press <something> to enter BIOS SETUP".

Also, instead of F2, try F1 or F10 or F11 or F12 or DEL.

Aug 20, 2010 | HP Pavilion N3410 Notebook

1 Answer

Well I'm having a little problem. Each time I try to boot my computer I want to open safe mode, but I can't because the keyboard doesn't function during the boot process. How do I make the keyboard work...


If it is a USB keyboard then you might need to either activate the USB keyboard support in the BIOS by using a different keyboard that plugs into the keyboard port so you can get into the BIOS or buy an adapter that turns the USB connector on your keyboard into a keyboard port connector.

Nov 26, 2009 | Cell Phones

2 Answers

HP USB Keyboard model KU-0133 not working in BIOS level


Winxp? an "old" computer that probably only works with an old style keyboard? just a guess.

Feb 10, 2018 | Compaq CPQ Easy Access Internet USB KB...

Not finding what you are looking for?
Compaq Presario 5716 PC Desktop Logo

339 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

pankaj rautela
pankaj rautela

Level 3 Expert

1252 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...